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2.3 55 Reviews

Lobos Management Complaints Summary

18 Resolved
37 Unresolved
Our verdict: Engaging with Lobos Management, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Lobos Management reviews & complaints 55

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2:02 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Lobos Management [edited]

I am writing in regard to the very loud neighbors who live in [edited]. I have been informed by SEVERAL neighbors that complaints have been made over the years about these people and that the previous FEW tenants have moved out due to complaints not being resolved. I was told these loud tenants have scratched cars, partied at odd hours (which I've experienced first hand), broke windows, take up parking with visitors, etc. I will tell you right now if nothing gets done I will continue to search for upper management regarding this. We pay enough to live here and this is not fair, why are these people not being evicted if this has been happening for years!? I need answers!

In addition, I was asked to record this noise and send to the landlord, when I did I was told, "I can't hear it much, sorry". It should not be heard at all!?

Desired outcome: fined or evicted.

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Resolved

As soon as this review was written, the landlord called and spoke with me. She assured me things would be quieter and better in no time. I have not heard a single peep from the neighbors since. I hope it stays this way. I would like to remove review please. I will place again if this happens again, but so far so good.

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6:39 pm EST
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Lobos Management Lease ending charges

My lease was terminated after I have complained about the pool hours at Waldorf Apartments. (The pool was closed most of time in Summer - every Sunday, Tuesday and sometimes other days during the week the pool was closed and Saturdays it was open until 4pm and then closed it for the season the second week of August). I did not break my lease I stayed and paid my rent on time until my lease ended. The office manager never send me a renewal or letter 60 days prior my lease ending and since my lease was terminated I thought that is the reason why they did not send me a renewal. It should be their responsibilities to stay on top of things.

Before I moved in I had asked them if they can change the carpet because it was so disgusting and they said yes, but of course they did not change it. Even the maintenance told me several time that the carpet was bad when I moved in. So, now after month later moving out, I am receiving an invoice where they are charging me for Lease Violation saying that I did not give them a 60 day notice, for carpet not being cleaned professionally, oven not being cleaned and unpaid Rent?

I know a lot of friends who lived there and they all got a renewal letter 60 day prior their lease ending but I did not receive one and I should not be charged for.

They are also charging me for not cleaning the carpet professionally, the carpet should have been replaced before I moved in it does not need professionally cleaned it needs to be renewed.

I cleaned the apartment when I moved out and they are also charging me for not cleaning the oven. I know that Waldorf tries and charges tenants anywhere they can. It happened to a lot of people where they got charged.. so many people moved out from there and the people who moved in they are not happy because the way the office handles things and with lies etc.

At Waldorf usually nothing gets repaired or replaced (they usually do temporary fix) In October one of the dryers got on fire and that dryer was not in a good shape for few years and since they never replace anything it got on fire - the smoke was really bad it was not safe living there

The charges are unacceptable. I took pictures after cleaning the apartment I only attached the pictures from the oven but could provide all the pictures if its needed. Waldorf/Lobos does try to charge wherever they can but this is not right.

Desired outcome: I should not being charged for Lease Violation, Unpaid Rent (I paid my rent on time until I moved out), oven and for the carpet cleaning since it was disgusting when I moved in it needs to be replaced

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6:40 pm EDT

Lobos Management Ending lease

Due to family circumstances, I was unable to move out at the time of move out date. I, however, discussed the issue with property manager as well as another person in office. I then explained further as to why I had to leave with a written consent providing details as to why I would be leaving 10/31. She had then explained to me that I would have to pay for October's rent if I leave 10/31. Agreeing to her request, i left at that. I then had received November's bill, which was not discussed. I then called in and she had told that I could sublet. Of course reluctant to argue, I had said.. okay. But I don't want to be stuck with rent if someone fails to pay it. I then continued to tell her I did not feel comfortable subletting and that I was leaving on behalf of my situation. She then proceeded to tell me that I would be evicted, credit would be destroyed, and she would have to take control and involve the courts. She said I had no other option. Few situations have happened which I am also not comfortable with. I was at work and someone entered my apartment with no consent. I had even reached out to the office manager jenna and she assured me that's that "what was done during the holidays". Not sure if I feel comfortable with that statement. I did not give consent to entering my apartment for a small package that was left inside, that I was comfortable with it being provided in the lobby. Some things just haven't settled right with me.
Disappointed

Desired outcome: Move out October 31st with no penalty

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Is Lobos Management legit?

Our verdict: Complaints Board's thorough examination reveals Lobos Management as a legitimate entity with notable strengths. Despite a 32% resolution rate on customer complaints, which invites a closer look, Lobos Management stands out for its commitment to quality and security. Clients considering Lobos Management should delve into its customer service record to gauge compatibility with their expectations.

Lobos Management earns 96% level of Trustworthiness

Perfect Trust Endorsement: Lobos Management achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Lobos Management. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Lobos Management's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Lobosmanagement.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lobosmanagement.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Lobos Management's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 32% of 0 complaints were resolved.
  • Lobosmanagement.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The lobosmanagement.com may offer a niche product or service that is only of interest to a smaller audience.
  • Lobos Management protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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5:48 pm EST

Lobos Management Jenna Cutrara at Lobos management waldorf has threaten and harassed me

Jenna Cutrara has repeatedly threatened and harrassed me when I tried to terminate my lease at the Waldorf in the north hills .

Desired outcome: she gets fired and goes to jail

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11:56 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Lobos Management Return of deposit

They steal money from your deposit disguising their theft as cleaning and/or repair deductions even if the former resident had already performed such actions. Perfect example is a deduction for the cleaning dishwasher. A dishwasher my wife nor I had ever used while living there. Complete con-artists. They basically re-clean everything and deduct from your deposit. They also deduct money from your deposit claiming they use it to pay your water bill. A water bill or two you would have already paid. It is literal theft. I would not recommend them to anyone.

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The issue was resolved a year ago.

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8:25 am EDT
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Lobos Management Everything

Been trying to move in for nearly a month. For weeks I keep getting asked for more proof of this and that. I give them everything they ask for. And still nothing! I can't get a call or email back. The one lady told me all I needed was one more paper from my grandma. She spoke to my grandma directly and told her what she wanted. We sent EXACTLY that and then some and STILL got told it wasn't enough. I had to pay $70 for the applications ($35 a piece) plus a $199 application processing fee but they NEVER PROCESSED THE APPLICATION!

Desired outcome: Application fee and processing fee returned

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1:22 pm EDT

Lobos Management Management

This complaint is written as a matter of record. Ron Soblol, owner of Lobos Management, has refused to comply with standard industry requests. Additionally, he has instructed those under his charge to do the same. He has positioned himself as the only authorized person to complete the necessary documentation required by the Federal Housing Administration, and has declined to do so. This refusal costs his long-time paying tenants in extension fees, time away from their full-time employment, and potentially thousands of dollars in upfront funds which have already been paid.

While my submission to the Better Business Bureau will not be the first, I do sincerely hope that it will be the last.

Desired outcome: Compliance

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12:46 am EDT

Lobos Management security deposit

After failing to provide a safe and healthy living space, Lobos Management is refusing to return my safety deposit, despite providing me with written confirmation weeks ago that I would receive it. This false information has led to my being unable to pay rent at my new apartment and my impending eviction. Absolutely unacceptable. Some experienced transgressions include, but are not limited to, water damage on my ceiling that resulted in multiple severe sinus infections, not having access to water for over 24 hours, and unauthorized access to by bedroom by maintenance while I was sleeping.

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11:25 am EDT

Lobos Management electricity

On May 9th my power went out in certain rooms when I tried to set the breakers it still would not work, I called the the office the next day and they were supposed to have someone look at it and call me. No one looked at it and called. I told them that if the power did reset it always went back out and and my lights blinked in the hallway and bathroom. They were supposed to be there Friday May 10th and contact me. They also did not get back to me that day. I went the whole weekend without most of my outlets not working. On Monday May 13th I called and she claimed somebody was there and reset it but on Friday all day I called to tell them it was out and asked someone to return my phone call. Now she says they will look again and they may need an electrician and not sure how long it will take. I have dealt with the other repairs not being handled at all even when they say it will be but it is unacceptable to have to live without electricity. I want to find a way to get out of my lease I'm not going to continue to pay rent on a place that never takes care of anything or return your phone calls.

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Update by lstewart
May 16, 2019 8:37 pm EDT

They fixed the electricity and retired the fuse box and they were very apologetic about the whole situation.. They even followed up with me a couple days later to make sure the problem was fixed. I’m very happy with the outcome.

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7:03 pm EDT

Lobos Management rental property

Besides the fact that they are slumlords and don't fix anything that they put a "work request" in for, I've been dealing with drug addict/prostitute for neighbors. Which is documented by the police after a bust. Where they evicted? No. Where they evicted after tone if their kids beat my son in the knee with a hammer or when their other child beat my daughter in the head with sticks? No and that was also documented by police. The 2 boys then threatened to sexually and anally assault my daughter. Also documented and boys admitted to it and also that they had been trying to catch my 7 year old alone. This company has been no help. Though they live in a building across from me, they are allowed to roam my apartment building since no-one bothered to fill the work request to fix broken security door. Apparently no-ones safety matters. I got screamed at by management when i questioned how this is allowed. I am contacting laywer and the news reporters. I'm at a breaking point and don't know what else to do at this point.

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Update by Susieq07191982
Oct 03, 2018 7:05 pm EDT

Ingram, pa not Texas!

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3:27 pm EDT
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Lobos Management bethel terrace

I would give zero stars if that was an option. Similar to others who have left reviews, Lobos employs a slumlord-style of management. My apartment has flooded four different times in the span of 9 months, and each time, they said they fixed the problem, but last time, I came home to an apartment filled with sewage water and waste. Lobos claims to offer 24 hour maintenance, which is false marketing because they do not - I've had to wait 12+ hours for someone to come, all the while my belongings are under water and being ruined by Lobos' faulty plumbing. Also, this building has a bad insect problem.

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1:50 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Lobos Management colonial arms apartments in monaca pa

They insult their tenants n threaten them
N lobos employees are trained to exploit ur love for ur pets they charging 75 bucks each month n that is 900 bucks a year only to keep a little 4 IB dog. I have lived here for 22 years in colonial arms n their manager calls me n threatens me at 7 am that I will be evicted if my dog rent is not paid while knowing that my Little pupp only stays with me for a week each month n spends rest of three weeks in city with her mom. I paid her 1800.00 dog rent for two full years 2015 n 2016 while my dog only came n visited me twice a year. I have paid over over 200, 000.00 two hundred gran in rent for a one bedroom in 22 years n they refuse to change any carpet. I paid 2 gran from my pocket to put new carpet in my living room in 2012. I simply rent from them cause it's close to my work but these fOlks know how to exploit their tenants n they get away with it by insulting n humiliating good hard working tenets.

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Update by Sabir7861
Feb 15, 2019 7:12 am EST

Great place to live in monaca. It’s close to everything n office staff n property manager is very friendly n professional. Any problems n they ll come n fix it right away.

Update by Sabir7861
Feb 14, 2019 9:20 pm EST

This issue was resolved with with the dog situation. Colonial arms has great location in monaca close to 376 n beaver valley mall n all the new developments in beaver valley. Great apt complex n close to everything

Resolved

This issue was resolved by the management that are very professional n they care for their tenants.

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8:11 pm EDT

Lobos Management treatment of uscg personnel

Warning Military personnel -- do not rent from this company! BEWARE!

They are making my enlisted USCG pay an extra month in rent because of a difference in 4 days between his verbal orders and his written orders.

Terrible way to treat those protecting their right to run this company!

Lobos Management ---

Federal law is set out in the Servicemembers Civil Relief
Act, enacted in 2003 to amend the Soldiers’ and Sailors’ Civil
Relief Act of 1940. It provides a broad range of benefits and
protections to service personnel including specific rights relating
to renting and leasing obligations.

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7:46 pm EDT
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Lobos Management bethel terrace apartments

I wouldn't recommend Lobos. The landlord was friendly and the apartment seemed like it would be nice: newly painted walls, fairly new windows, brand new kitchen. It was only after I lived in the apartment for a week that I noticed all the problems: horrible fly & gnat problem due to poorly installed windows, a centipede problem (I kill at least 2 a day), it's so damp that I have to keep a dehumidifier running which runs up my electric bill, a leak in the bathroom sink plumbing causing mildew in the cabinet below, and management doesn't respond to emails...I can't pay a water will that I haven't seen or been alerted of, and I've been here months already without a sign of one.

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7:49 pm EDT

Lobos Management idiots

Don't rent from lobos they will f..k you over there apartments suck service worst count other people complaints, so lobos know I know your having someone message my husband and i we don't scare easy you have threatend us in more ways than one your gag order and on the phone, come up with something better ! what the 200 dollar pay off ! sobol that. shows how cheap you are you would rather cut corners and grease palms than make sure your tenants are safe and not living with out doors locks black mold no heat or hot water ! really that's all you got ! my husband has a lot more

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11:27 pm EDT
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Lobos Management Landlord of lobos sobol

Today we got great new from the renters association against landlords they called us to Day on a Saturday, they are helping us out to put an ends to sobols slumlord ways they are going to meet with us Monday first they are talking to the health a zone code department we are like yes !and they said thy can get in trouble for the mold the attack and the VLU

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5:32 pm EDT
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Lobos Management sobol the owner of lobos reality

If your a women looking for an apartment in the Pittsburgh area north Versailles, don't do it make sure you google all the complaints are all true, they have no security no maintenance no heat no bathroom door ! Little crazy right ! women be careful bc most of his apartments don't have security, people prop doors open and homeless and drug dealers and violent crimes happen, and sobol of lobos reality in Pittsburgh, doesn't care as long as your giving money he don't care, women please be careful your chances of getting attacked in one of lobos apartments is 90 percent chance, and then when your hurt humiliated and embarrassed, he will threaten you and demean you I really think he gets his rocks off by abusing women verbally! After they were attacked on his premises! he's a slumlord scam artist, he will change your lease and do the bait and switch, it's not worth it so lobos reality is a liability dangerous place, and his north Versailles apartments are full of mold !

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2:13 pm EDT

Lobos Management service being threatened humiliating a 15 year veteran

What ever you don't rent an apartment from lobos reality in Pittsburgh, they humiliated a 15 year veteran that went to Iraq 5 time 5tours and active duty in a war twice, he served his country so people like sobol from lobos reality can sit on his fats [censor] and steal and verbally abuse women and humiliate them after they were attacked on sobols property I didn't know if I was going to live or die the things that ran through my mind at that time I wouldn't want any women or man to go through what I did, and sobol threatened me while his [censor] attorney was listening, she broke the law by doing this and we are looking into her license

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Update by How a bout it
Jun 30, 2017 9:06 pm EDT

My name is mike johnson a veteran a man that served his country for 15 years and I served in Japan and 5 different tours to Iraq and served in 2 wars for this country, and then the VLU which is a veterans support system that helps veterans pay rent for a year ! so I got in touch with lobos reality in Pittsburgh north Versailles and they showed me an apartment which was ok it didn't have a bathroom door and they said they would order one but never did, but anyway told lobos about the VLU program and breanna sobols assistant said great I'm glad, it's about time they did something for our veterans, breanna said lobos reality mr sobol has felt with them before, I gave Brianna the paper work and she said everything looks great there was security displayed and everything so I signed the lease, we met Brianna sobols assistant at the apartment, which was apartment 6 the Birmingham apartments in north Versailles, my wife and I stood there and we unlocked the door and there was no lock for the dead bolt to go into so it didn't lock, I asked if I could get another lock breanna sobols assistant said yes I will have maintenance get right on that ! so we moved in, I had to wait for three and a half days for hot water, and there still was no bathroom door and the exhaust fan ran 24/7, my wife called the rental office and she told them about the bathroom door exhaust fan no heat, and they screamed at her and said your not on the lease don't call back and slammed the phone down ! in between time the VA called and said hey lobos and mr sobol didn't send any papers in for your VLU program, I called the rental office and they said we don't except that program and never did, so I was forced into a lease they did the bait and switch on me that's what sobol is famous for ! meanwhile my wife was attacked we are in our 50s the owner didn't care sobol he said she can move out your in a lease, who does that what type of rental agency does this sobol that's who, after I called him he said get of the property and tell your women to shut up, he also threatened us with a judge and a DA we owed no rent, his attorney a professional women was listening to her client threatening my wife, nice attorney we could all use one like that ! sobol also said we sent your 1099 form into the VA, which is a tax form, the next day the VLU called and said sobol never returned one call or sent in one paper and to google them they have the worst reputation in Pittsburgh, the police officer said in north Versailles said put sobol of lobos reality on blast, that's really sad, treat a veteran and his wife like that real class

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Jenny Boyd
, US
Aug 01, 2017 6:05 pm EDT

Our son is a current enlist, got orders to relocate and they won't let him out of his lease without paying one additional month. They are not military friendly, they are crooks.

Trying to spread the word to make sure no other servicemen or women rent from them.

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12:23 pm EDT
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Lobos Management apartment rental in pittsburgh from lobos reality

If your looking for an apartment in the Pittsburgh area or surrounding areas, do yourself and your family a favor don't rent from lobos reality they are slumlords google them sobol is ridiculous, it's a nightmare! We are starting a site and it's going to be on Facebook, you tube, twitter, Snapchat instagrm, and it's going to target slumlords in Pittsburgh and the surrounding areas lobos will be the first I have all printed out reports current and past as a track record so if you had trouble with lobos you will be able to get a hold of us the website will be up and running in a few days bc people like sobol that verbally threatened a women after being attacked on his property deserve blast and it will never stop bc the pain of being attacked and violated where your supposed to be safe is insane ! so I will never stop ! Keep eye out for website

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5:56 pm EDT

Lobos Management sobol lobos reality women abuser

Don't rent from lobos reality in pittsburgh pa, they are criminal they threatened a women even the attorney Christina thought is was ok that her wack [censor] boss sobol was right in threatening a women after a attack he should be reported for women abuse, his apartments might look nice but don't let them fool you, we had no heat no security the entryway doors were propped open that's when my wife was attacked she thought she was going to die she is not the same person after this but sobol said he has no responsibility, but so ok sits in his office with people working behind glass cameras and security, that shows you how many people this criminal has [censor] over that he has to stay be hind glass! Our apartment had no lock no door frame not safe, no bathroom door, the vent ran sometimes and most of the time had to take a shower in the dark they are slums and lords

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Update by How a bout it
Jun 25, 2017 3:48 pm EDT

If you are looking for an apartment in the Pittsburgh area or surrounding areas don't do it, read all the complaints because everyone is true, you don't want your son or daughter to rent from them, or your mother father brother anyone, lobos has the worst rental history in Pennsylvania, they have had some apartments shut down to fix water lines they refused to fix, you will be left with no heat or hot water bathroom door, can you imagine not having a bathroom door and your family and friends come over, sobol abuses women verbally him or his attorney Christina have no morals and don't give a [censor] about anything, asking as the cash is going in his pocket all his properties are unsafe, my wife was brutally attacked in the Birmingham apartments north Versailles pa remember to google them lobos reality Pittsburgh pa, slumlords they take advantage of people they are all criminals this video is from Birmingham apartments just a few weeks ago fighting happens every night of the week and with no door lock sobol of lobos don't give a [censor]

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Lobos Management contacts

Phone number

+1 (412) 441-1400

Website

www.lobosmanagement.com

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