LoanCare / called to make a payment and they hung up on me
I've been trying for more than an hour to call in just to make my mortgage payment. I ve called a total of 5 times!
The 1st 2 times I wound up in sometimes voice mail. I left a message each time stating that I want to make a mortgage payment.
I waited 15 minutes then called back.
On my 3rd try I waited a solid hour, and was told to call back in an hour. I said "but I've been waiting an hour!" the person hung up.
I called back, waited another 20 minutes someone picked up and hung up.
My loan was transferred to this company in April and it's been a new issue every single month.
Yes, please include me in the Class Action against this chimpanzees, MyLoancare. I do not trust that my mortgage is in good hands.
More LoanCare Complaints & Reviews
- Loancare Servicing Center Inc. - awful company!!! 
- Loan Care or MyLoanCare - class action lawsuit 
- Loan Care or MyLoanCare - negligent company 
- Loan Care Motgage Co. - crappy & misleading customer service 
- LoanCare Servicing - fed up with loancare!!! 
- LoanCare - debited my mortgage twice same day
- LoanCare / LoanCareServicing.com - services 
- LoanCare / LoanCareServicing.com - mortgage
- LoanCare - web site/unable to access loan information
- Loancare Servicing Center Inc - lost my payments