SUBMIT A COMPLAINT / this is bait and switch, stay away

United States
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I bought a voucher for Five Star Cleaning for 3 hours of cleaning service at a cost of 45.00. I moved from my home and had it pre cleaned. When I called to make the appointment the lady said because I moved she would have to charge me an additional 20.00 charge. There was no mention of an additional charge on the voucher. This is bait and switch. I told her there is not even 3 hours of work here may be just 1.5 hours. She did not care. I could not find a record of her business license, not saying she does not have one but she in not listed with I called living social and they were nice enough to refunded a credit for my 45.00...I have had excellent experiences with living social up until this. I do not hold living social accountable they were very good about it. It is the cleaning lady scammer.


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