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Living Social / bait and switch, no refund

TX, United States

I bought a voucher from Living Social for a chimnney cleaning. They came out and told me that since I live in a 2-story house it would be an extra $189. I told them no way, and I was going to seek a refund. I contacted Living Social and they contacted the cleaning company (Delanco Air) and said they would honor the coupon., I tried calling and e-mailing them for weeks to no avail and decided to seek a refund because I didn't want to deal with a company that didn't care about is customers. Living Social said my refund was outside of their 'refund policy' and refused to help me. I will NEVER use Dalanco Air or Living Social again.

Mr
Apr 12, 2013

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