Light In The Box / merchandise not received/customer service not addressing the issue

Beijing, China
Contact information:

I ordered 4 items from Light in the Box. They are all in one order. First, one was shipped according to them. Then two more shipped according to them. Now they are telling me that all three of those items have been delivered, but I received nothing. The forth item, my wedding dress, has not shipped yet. The don't give a phone number for me to call customer service. I need all four items for my wedding. At this point I have begun looking for another dress and other needed wedding items. I just want to receive my entire order in time for the wedding, or a full refund including shipping since nothing was shipped.

Light In The Box
Light In The Box

May 14, 2017

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