SUBMIT A COMPLAINT

Lewis Groupstuck with unassembled kitchen unit

I am stuck with unassembled kitchen units
On 2018-11-15, I bought a Cabanna 3piece kitchen unit from Potchefstroom branch and paid cash. I was informed the delivery will be made on the 16-11-2018. On the 16th i waited at home for the delivery and only left home after 6pm as i assumed it was out of the operating hours of Lewis. But after i left the unit was delivered and only my young cousin was home he accepted the delivery of three boxes and was told that they will come back on Monday( 2018-11-19) to assemble and put together the kitchen unit. On the 19th they didnot arrive i waited until 23rd and i went to enquire at the potchefstroom branch whereby i met Ms Zwakina who promised me they will send someone to assemble it on the same day or the following day. Today is the 26th and no one has arrived or bothered to call and i am stuck with boxes of unassembled kitchen unit. The impression their giving is that once they have received your cash they np longer care about the wellbeing of their customers.
My acc no: [protected]

Lewis Group

Mo
Nov 26, 2018

Post your comment