Leaders Merchant Services / Unauthorized Charges & Fees
Our very first charges with Leader's Merchant Services declined 2 charges for $9752.00 yet managed to remove this amount for over 14 days from my clients account - this was a debit account. They denied they had the money and said the system voided the transaction but the money was gone! When questioned about this issue they actually hung up on me and said it was nothing they had done! This was a client that trusted me and happened to have this kind of funds available. Not too many people are blessed enough to have this kind of understanding client. I know i couldn't be without close to $10, 000 for over 14 days. They were rude and unhelpful. I closed the account immediately after the funds found there way back into my clients account. Then they had the nerve to charge me for this and other unknown and unspecified charges. I happily went back to Elavon without issue!! Stay away from this company.
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