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Lakeside Collection / Never received order can't get refund

1 IL, United States Review updated:

I place an order in August. It is now Febrary and I still haven't received my order. I have made 5 attempts to get a refund and I have been told that they must send me a refund request form by mail which never arrives. I am very, very frustrated!

Di
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Comments

  • Me
      17th of Mar, 2009
    0 Votes

    Diane,

    I want to first apologize for the delay in receiving the order in question. I’d really like to assist you in locating your order and properly refunding your money. Please email me your account information to help@lakeside.com so that I may further assist you.

    I look forward to hearing from you.

    Melissa Martinez
    The Lakeside Collection
    Contact Center Specialist

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