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KSRTC booking cancellation refund / Not received refund amount from KSRTC

I have canceled my reservation in KSRTC on 11.02.2013, but still I have not received any refund from them. Please suggest what can be done in this issue.
Also find the attached cancellation status which can be seen on the KSRTC webnsite.

Please HELP.

KSRTC booking cancellation refund

Hr
Feb 18, 2013

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