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Kasperskytech support

I am having downloading problems with my computer. I bought the Kaspersky Internet Security and loaded it onto the computer with the disk in the box. I was still having download problems. Sent an e-mail to tech support. The return email gave me a link
to download a diagnostic program. I told them I couldn't download programs. Their solution was to ask me to download a file. I have sent four emails telling them that I can't
download files. They keep telling me to download. It seems like I am getting a computer generated response that is worthless. Or their people are worthless. I understand the computer roblesm are difficult. But when tech support people don't read and listen to your complaint how are they going to fix it?

Br
Feb 09, 2015

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