SUBMIT A COMPLAINT

JJ's House / dress

Hong Kong
Contact information:

I ordered a dress for my daughters wedding. I received thee dress and it did not fit. I could not even zip it up in the back. I contacted customer service to get a return ticket. They asked for pictures of me in the dress. My husband is traveling so how could I take pictures of my back and why would I want to show my bare back to a total stranger? I told them to send me a return ticket. They offered me 10% refund to keep the dress. Why would I want to keep a dress that does not fit? This is outright fraud and they should not be allowed to do online business in the U.S.!

Kp
Jul 08, 2016

Post your comment