Jeuliapathetic customer service!

I have purchased a lovely ring from Jeulia website as a birthday gift for my sister. Order was placed about three weeks ago and after I paid they sent me a confirmation email and a notification message stating my ring was shipped via DHL. I received nothing yet and contacted them many times! And every time they tell me to contact DHL! I already contacted DHL and they don't know anything about my parcel!
Absolutely terrible service! I think that only DHL is telling me the truth, I know they are very reputable and well know company. But I can't say the same about Jeulia! I saw all the reviews and I guess I'll never get what I paid for!

Mar 15, 2016

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