SUBMIT A COMPLAINT

JET / they don't know anything about the order!

I have ordered two items from Jet website and several days later received a message stating my order was on its way. Three weeks passed and I received nothing, so I contacted customer service and asked what was going on. They told me to contact the shipping company. Then I called ups and they said that they never received anything from Jet! So I called Jet and demanded my money back, but they refused and said that they don't do refunds. Their customer support is absolutely unhelpful, they don't know anything about the order! Lesson learned ad I'll never order anything from this site again!

As
Mar 23, 2016

Post your comment