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Jackson Hewitttax service

Went to Wal-Mart last month to have my taxes prepared by JH. Was not even given a price until lady finished my taxes. Was charged almost $300 to prepare my taxes with about 3 forms. Had to pay in $588 and then received a letter from the IRS stating more forms were needed. Telephoned Jackson Hewitt, Left messages, emails and completed surveys demanding a refund. Supervisor Shawn has never reached out to me as promised by Mrs. Wagner. No follow up call by Mrs.See Top 10 Worst Companies in Clermont, FLWagner as promised either. Ended up locating another office to find out my taxes weren't complete and I now owe another almost $500. I don't even work and just out of nearly $1300. I could have done this for free on line. I demanded a full refund and I am now invisible to the company that called me everyday asking me to let them prepare my taxes. This is greed and dishonesty. The company doesnt even have a fax machine. Next stop is the Attorney General and BBB.

Fe
May 15, 2017

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