IZIDresses / never got order
Placed an order on March 3, 2013 for a dress for my daughters wedding. Had searched for 4 weeks and found the specific color and style I wanted on their website. The company promised delivery by April 5. Delivery date came and went with no dress and no communication. Tried calling their customer service number on 4/5/13, which repeately rang and rang, eventually going to busy signal. Tried to email, but computer could not reconfigure to get an email through. Finally got on "Live Chat" and was told by "Rita" that they had to contact the manufacturer and would get back to me in 24 hours. Follow-up never happened and I tried again on April 12, only to find out the "24 hour Live Chat" could not be reached! Tried again on April 13 and have been promised reimbursement within one week.Based on their previous commitment, am not holding my breath. If you need a dress for a specific date and event, this is NOT the company to use!
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