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Ivory Smiles / Fraud and cheating

1 United States Review updated:
Contact information:

My story is very similar to all the others. When I called I was told I had to communicate through email. Another way to use up my return period. These guys are stubborn... but I am, too. I will NOT give in. I have stopped payment on my credit card. I have complained to the Better Business Bureau. I will contact my state's attorney general. I will contact a lawyer if I have to. I am angry and embarrassed to be a victim of these guys but I will be an example for others to learn from.

Da
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Comments

  • St
      30th of Jan, 2009
    0 Votes
    Ivory Smiles - Freud
    Ivory Smiles
    United States
    ivorysmiles.com

    They were supposed to send a trial offer. I was charged for the trial. Then instead of sending a trial, they waited the 20 days and sent a monthly supply and charged me 88.97. They said since I didn't cancel in the 20 days that was in their Terms and Agreement, I couldn't receive a refund. My whole complaint is that I didn't get the trial to see if I wanted the monthly supply.

  • Da
      5th of Feb, 2009
    0 Votes

    Would Love to know of someone that had gotten a refund from this Scam!!
    I am very angry...But still I was scammed!!

  • Da
      5th of Feb, 2009
    0 Votes

    Let us Know if you have any results, looks like they are very good at getting their money, I think that
    they have more than one front in sucking money out of the public. Looks like you and I are not alone,
    I found that If you threaten to remove your money from your bank that issued your charge card, they
    will persue assisting in getting a refund, they were very helpful to me in making me feel that they are
    concerned about their customers getting ripped off. I have to accept that I also must disciplin myself to never get hooked again.

  • Me
      11th of Feb, 2009
    0 Votes

    I too was scammed by these jerks. I have also made a complaint through Better Business Bureau. I have another week before I hear anything. I was offered half of a refund... the only reason I was ever charged is because they waited to reply to my email until after the 20-days was up. What a chicken-### way to run a business.

  • Ge
      16th of Feb, 2009
    0 Votes

    Our terms were clearly stated on our site you can go ahead and email me and ill be more than happy to help you with anything you need.

    -Serge Reynolds

    Ivorysmilesbilling@gmail.com

  • Ge
      16th of Feb, 2009
    0 Votes

    We do ship you the free trial and receive it 3-5 days to receive it. go ahead and email me with your info and ill see if i can help you with anything.

    -Serge Reynolds

    Ivorysmilesbilling@gmail.com

  • Tb
      7th of Apr, 2009
    0 Votes

    I too was scammed by this dishonorable company. I also turned them into the BBB. I have been trying for 4 months to get my return and about 3 months ago they stopped returning my emails. This was the biggest mistake in my life. I did not even think the product worked at all on my teeth.

  • Pa
      2nd of May, 2018
    0 Votes

    Hello to everyone who reads to learn about "Ivory Smile", my experience is very bad there too. I chose this place just because it was convenient location, it's on my way from work to home.

    Receptionist girl set up me on a service that I did not ask for. That was their way to earn money. After visit I was exhausted and nervous. I told them I'll never come back there. I did not plan on those expenses that they force me to take. But they are reaching me out though the phone!

    Don't go there if you want a good experience on service.

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