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iTravel2000price protection

1
D Nov 15, 2017 Review updated:

We booked a trip with Itravel 2000 and was told if I booked the trip at the time I qualified for PRICE PROTECTION! If the trip went down in price I could summit a claim 1 time. My price went down $120.00 and all they are refunding me is $20.00 because now they say there is a administration fee of $100.00 on our trip. I was ripped off I could of had a discount but my salesperson told me I would have nothing to worry about because I had price Protection so I believed if the price went down that was the amount I was getting. I wonder why they don't advertise how they are going to charge you and adminstarionf fee. Save yourself a lot of stress book your trip directly with the airline. My experience with the person who booked us and with customer service was very poor.

Responses

  • W
      Mar 24, 2018

    Me too! I ask for the $150 difference back but they refused to honour the price protection.

    0 Votes
  • P
      Aug 29, 2018

    I booked early too, thinking we had price drop protection. $50.00!administration fee plus they wanted the balance of $6000.00 paid in full. 8 months before our holiday due to start. No reply from customer service

    0 Votes

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