Merchant Information
INT*IDPROTECT MNTR SVC
[protected], WA 98004
Country Code
US - United States
Original Acct # ************1977
Transaction Date 06/03/2009
Posted On 06/04/2009
Transaction Type Purchase
Amount $19.95
Currency US Dollar (USD)
Reference Number
24692169154000214313272
MCC Description
COMPUTER NETWORK/INFORMATION SERVICES
The complaint has been investigated and resolved to the customer’s satisfaction.
Today I discovered this company plus 4 others where taking money from my checking accouont without my knowledge. One company, Budget Savers did cancel the withdraw and is refunding my money, as did MVQ Twenty4Prolus. However, in an attempt to contact INT IDProtect MNTR, I was put on hold for a great length of time and I finally had to hang up the phone. I then proceeded to contact them on their website, which is included with the link for ProtectMy ID, which, I found was a different entitiy. All I get is fraud listings on this company (if that's what you call it). Someone in Washington (State) needs to get these guys to cease and desist this illegal activity and refund my money. Now, if I cannot contact them, I'm forced to put a stop payment on the withdrawal for a cost or close my account. We'll see if I have the same situation with the remaining three companies. I just don't understand how people get away with this stuff!
Beware! Check your credit card statements carefully. If you see INT IDPOTECT. You have been scammed to the tune of $19.95 a month. Immediately call their [protected] phone number, (1) have them remove your name from their list and 2. demand a refund. Note: They will probably only waive their LAST charge. However, if you have multiple charges (that is, if you didn't spot the charges over a number of months) you are flat out of luck. They will not refund your money. The next step. Go to you Credit Card company and dispute the past charges. Bank of America has a policy that allows you to dispute a charge or charges, but only back 60 days. So, if those charges go back more than 60 days then you are pretty much screwed. The next step is to report the company to the Federal Trade Commission (FTC) your Better Business and your state's Attorney General.
i do not understand how companies like this can continue to ripe people off even after there are so many complaints about them. i am one more person scammed by this company and it sucks.
HELLO
TODAY I CAHECKED MY CREDIT CARD TRANSACTIONS AND NOTICED THAT A COMPANY :INT*IDPROTECT MNTR SVC HAVE DEDUCTED &19.95 FROM MY CREDIT CARD WITHOUT MY AUTHORIZATION ON THE 23/10/2009...CAN YOU PLEASE LOCATE THIS COMPANY AND GIVE ME THIER INFORMATION SO I CAN REACH TO THEM?
THANK YOU
JACQUELINE
24/10/2009
I thought I was the only one with this. It's crazy to see other people have been scammed as well. I hope they find this so called company and sue them!
Jul 29, 2009 INT*IDPROTECT MNTR SVC [protected] WA
DEBIT CARD PURCHASE ($19.95)
This company, INT*IDPROTECT MNTR SVC keeps on charging my account every month 19.99 I do not know who this company is or why they are taking money or how they got my information but I cannot afford to pay them every month for I dont know what! I don't know how to get rid of them. This has been going on for 3-4 months how can I make it stop and get my money back? Please help!
A $19.95 charge showed up on my visa billing. I do not know how they did this. As far as I know I never authorized it.
I purchased a search for a person for 95 cents, for which they charged me. I never ordered this additional service. It was a trick and totally unscrupulous.
took a total of $59.85 from my turbo tax card, two are still pending on the 16th and 17th of March, and on the 13th of March that was declined.
Company subscribes to IDPROTECT service for 19.95 per month without explicit authorization. I was charged for 4 months.
One can see from the complains board that this practice goes for years.
A legal action is necessary.
Mark Strikman
mxs43@psu.edu
From June 26, 2009 through September 24, 2009 there has been an unauthrized charge from INT*IDPROTECT MNTR SVC, [protected] WA. on my Visa credit card through Nodaway Valley Bank, Maryville, Missouri. I did not order this service and belive this to be a scam or a fraudulent transaction.
A $19.95 charge has appeared on my credit card for the last three months. I did not sign up for the service and do not want it, and woulddemand they return these charges.
I put funds on my debit card to pay a bill, when i ws told that my card was declined by the cable co. After investigating my card transactions I was shocked to see I had been charged 19.95 by INT*IDPROTECT MNTR SVC . I dont know them and I never authorized their charging my account
I canceled the service after the initial free contract was fulfilled, they obviously haven't honored the cancellation, and have charged me for a service I do not want. I have to inform my bank and stop any further charges.
I had a charge on my VISA from INT*IDPROTECT MNTR SVC. I have never authorized or purchased this service.
Paul Turner
Cornelius NC 28031
lakeman@earthlink.net
I do not know anything about this charge! I did not authorize this and know nothing about this company.
Company made an aunauthporized withdrawal from my bank account. I have no clue as to who these people are or how thye got my information.
Unauthorize charge to my credit card for this transaction:
06/07/2009 06/08/2009 sale int*idprotect mntr svc (services and merchandise) 24692169158000783267228
$19.95
On 8/14/09 this company did unauthorized charge in my Wachovia account
I made one (1) request for information on a listing many months ago. Since then, I have been charged on my MasterCard USD 19.95 each month. I NEVER authorized such a payment. But, they have used my M/C without my authorization to charge me for a service that I did not ask for or want. It slipped by me until now. This is fraud. The FBI should be called in.
I received my credit card statement and it had a $19.95 charge for this item. I did not recognize it.
How did they get my credit card information?
Never authorized these charges. On phone for 2hrs on hold try to talk to a rep to remove the charges. Bogus company never signed up with them.
INT*IDPROTECT IS A RIDER ON "INTELIUS" SEARCHES FOR WHICH THEY MUST BE AUTHORIZED TO DRAW BANK ACCOUNT INFORMATION WHEN ONE REQUEST A INTELIUS SEARCH, THEREFORE CHARGING UNAUTHORIZED TRANSACTIONS TO PEOPLES CREDIT CARDS. NO INFORMATION IS SENT BY INTELIUS OR INT*IDPROTECT TO CONFIRM CREDIT PROTECTION.
BY PHONE IT IS NEAR IMPOSSIBLE TO GET THROUGH-PUT ON HOLD!
CAN SOMETHING BE DONE TO RID THESE FREE RIDERS, THEY ARE RIPPING AMERICA OFF.
KEVIN
i did not knowiley sign up for a $19.95 deal only a .99cent one time use, they make it very hard to cancle an account i dident sign up for iv done everthing it says 2 do & still cant click on the link below as they say, yes it is a scam what if i did not check my account id never know and thats what they count on im reporting them to the fraud dept first thing in the morning.
They hook you in with a .95 cent 'introductory' fee to due a search, then charge your card for a monthly fee. Never authorized it-and never gave them a card #. ###! Thieves Never again
i need you guy to cancil my service
This is to the hot head who told us to take responsibility for signing up and not reading. I did sign up, I did read, I did cancel within the 7 day period, and I am still getting charged $19.95 from my credit card. THAT IS STEALING ! So you wake up and get your head out of your [censor]. Not everyone is as stupid as you think. All of these people cannot be wrong. THIS IS A SCAM TO GET YOUR MONEY. I dare you to try it through proper channels and see how many $19.95's they get out of your bank account.
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.
However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
Please call [protected] Monday – Friday 5am – 8pm PST. We will be more than happy to assist you with your account.
cancel my account
i have same experience like other for 6 mos. now, i want to cancel my subscription same story when you link to the account manage still nothing happen. they still billed me on my credit card. how can we penalize them and refund our money to this INTELIUS.
CARLOS O.
I found this charge on my checking account. Thank God there was money in there. Yeah it was ONLY 20$ But still today it is STILL 20$ I need my money for bills and general living. I contacted there Customer Service with nasty letter requesting my money back, and I will call then as well to get my money back ! This Company should be shut down! They SCAM artist!
The same thing happen to me. These charges just appear on my bank statement out of know where I'm like what the F***.
Never heard of the this company or spoke to anyone. Someone needs to put a stop to these S. C. U. M B A G'S. That goes to show that we really need to pay attention to what we sign on to and be more a where of where our hard working money goes.
Brneyes
I am haaving the same crap and I didn't even buy from them I went through publicrecords.com and I did cancel with a total due .95 reciept and they still charged me 19.95 B.S.
One important thing that I forgot to mention. The best thing you can do if they do not agree to a refund is to go to your Bank, and dispute the charge. A bank chargrback will put a strike against their Merchant account. The Merchant account is what allows them to take payments by Credit Card. Too many strikes agains their Merchant account, and they will loose it. Then they can't accept credit cards until they get another merchant account. So, hit them where it hurts. Dispute the charge with your bank.
These people are a total rippoff and should be prosecuted! Yes, I paid for the 95 cent low-level people search, but I DID NOT sign up for the "Identity Protect Trial". I READ the page, and I UNCHECKED the box where it said,
"Yes! Please sign me up for the fee 7 day Identity Protect Trial, If I do not cance; within 7 days my credit card will be charge $19, 95..."
The default setting on that webpage has that box checked, I read the page and unchecked that box. Now they charge me $19, 95 anyways. These people are criminals, and I will report them.
Read the fine print.
I saved a $1.00 on the search but unknowingly signed up for idprotect. That has cost me $159.60 plus an overdraft fee of $25.00 because I didn't know they were taking my money. They tell me that it is all perfectly legal and there is nothing I can do about it. I am sending an complaint to 500 108 Ave. NE Suite 1660, Bellevue WA, 98004. Attention: Ed Peterson
Intellus# [protected]
Idprotect which is an Intellus company: [protected]
shut up. that happened to me too but (haha) I had just taken all of the money out of my paypal account so it was a no go :)
THIS IS FOR "U R WRONG", AND ANYONE ELSE THAT AGREES WITH BEING CHARGED BY "INT*IDPROTECT* MNTR SVC:
It is not legal to have a customer sign up for a service without immediately warning or informing the customer; such as some sort of notice saying " BEFORE YOU CONTINUE, PLEASE NOTE THAT YOU ARE SIGNING UP FOR A FREE TRIAL PERIOD, AND WILL BE SUBSEQUENTLY CHARGED AFTER THE FREE TRIAL PERIOD IS OVER!
The fact of the matter is that this is obviously an illegal operation. The small print is no justification for charges to a customer, that aren't any way relevant to what you're purchasing, or inquiring about. For ANYBODY'S information, I didn't visit the website until after finding the charge, and then visiting this site. It wouldn't surprise me if the user "U R WRONG", wasn't an angry employee, venting about complaints against the so called "company" they work for. It is so obvious that this is not the way you do business, from all the many complaints. STRAIGHTEN UP! GO LEGAL! IF PEOPLE WANT YOUR SERVICE, THEY'LL SIGN UP FOR IT, AT THEIR OWN DISCRESTION! That way everyone will be happy: the customers, the employees, and of course the people not wanting this service or the charges related to them.
This is Intellius's sneaky way of tricking you into buying this service when you do an Intellius Search at a discounted price. When you do a search on Intellius site and you get a choice of two prices a discounted one and a one time only charge DO NOT CLICK the discounted one. That comes with the automatic sign up for these services.