Same thing to the letter. I accepted the terms of the offer, then realized I didn't really have the money. I recieved their paperwork in the mail today and tried to call to cancel. They talked me down to a shorter service by lying and saying the account was not subject to cancellation. Then I got on google and looked up the ftc and international magazine.
I called them back. I was firm. I didn't take no for an answer. I pointed out all the lies each person had told me, from the initial call back from the supervisor to the customer service reps today.
Lie number 1: The supervisor said, " We hope you don't cancel". This implies that you can cancel." Where I was told repeatedly that I could not when speaking with them today.
Number 2: When I called back after dropping my agreement to 1 year service I was told by a manager that I could not cancel now because I had changed to a 1 year agreement whereas I could have when I was on a 4 year agreement. The lady who changed me from one agreement to the other said I could not cancel even under the 4 year plan.
There were many other small lies I kept trapping them in but they kept reading their scripts and I kept catching them.
I also mentioned that their sales tactics were unlawful according to the FTC. This made more than one of the 4 people I talked to today pause. They start their spiel with offers of free stuff then eventually get around to the pitch. According to my research online, they must pitch you before offering gifts. I found this on FTC.gov.
Anyway, I let them keep the initial 40 dollars they took as a cancellation fee(I'm such a nice guy), but they cancelled my account. I was on the phone an hour arguing with one guy, then 15 minutes with a woman, on hold for 15 minutes when a manager came on and said, we've decided to cancel you! LOL!
I feel absolutely stupid for ever talking with a telemarketer, now I'll go change my debit card.