Intercape / the drivers

1 South Africa

I called the call center and it didn't help. The drivers are being rude and are blocking everyone in the bus to sit at the back. Registration details: ICG 707 GP.
They are rude, when I asked them why are they blocking us they were being sarcastic about it.
My details: [protected]
Ticket no:0202190130TP612

I'd appreciate if I'd be called back today