I had booked a bus ticket for my partner to travel from Pietermaritzburg to Midrand, at Pietermaritzburg the bus was over loaded and my partner is forced to sit in a steel box by the driver. I paid in advance to reserve a seat. And i expect the people that are not on the listing to get off the bus and give preference to the passengers on the list. The service is pathetic and I will not accept it. I want my partner in a seat immediately and i want my money back for all this inconvenience. I wud like to see the CEO of intercape to sit in a steel box for the next 7 hours. I have pictures and i will publish it in every news paper.