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Integrity / Infinity Spas / Horrible nightmare product

Olathe, KS, United States

Ordered a pool from integrity spas, just happens to be 20 minutes from infinity spas -- same names of people in charge. My pool has leaked, two elements ruined, told me what the problem was, technician came out--- one they themselves sent, and the problem they told him to check didn't even have that piece to check, have tried four different reasons on us-- tried to blame us for it not working properly --- technician totally supported us, delivery was an embarrassment( have that on video). It has been a year and we have used our pool maybe 10 times. It continues to leak so we continue to put water in it so as not to kill heating element--- but we are putting cold water in from the hose which makes the pool have to continuously be heating incoming cold water.

Ma
Apr 23, 2014

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