[Resolved] InSpire3 / hypnosis bootcamp
I bought the whole package at a discount price, of $110 dollars and change. I had dealt with carlo, with the purchase, everything via e mail. I had access to the site for 1 full day. The next day, denial, and always, the same, generated e mail response, with delayed time frame to deal with their e mail load. I always got a generated e mail response. After 10 week of that bull*, I asked for my money back. I have played e mail tag with them for 2 weeks now, and still no refund of my money. They are twitter trolls, and that is going to be my next way of trying to get my money back guarantee, which they do not honor. I have asked them for my money back, at least 12 times, all through generated e mail responses. This company is a rip off.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Inspire3 Customer Care's Response, Nov 25, 2017
We do not monitor these boards as standard. I have just stumbled into your message.
I managed to locate your order and details from your username.
The last message we received from you, on November 16th, was:
MARIA, I AM SO SORRY. I HAVE NOT CHECKED MY CHECKING ACCOUNT FOR A FEW DAYS. IT IS THERE.I AM SO SORRY MARIA, IT IS PROCESSED. THANK YOU SO MUCH
So it looks like there was some misunderstanding, and I'm pleased that everything was resolved for you.
If you have any other questions or issues, don't hesitate to write to them again at [[awesome AT inspire3.com]] or to me direct at [[karl AT karlmoore.com]].
We want to make sure that absolutely every customer is super-happy with us :-)
Inspire3 Customer Care's Response, Jun 09, 2018
Thank you for your message.
I'm sorry to hear you're having issues. Let me help out :-)
Firstly, about the Hypnosis Bootcamp program:
This is an audio program, not a video program. This is why you can't see any video.
Most hypnosis programs are audio in nature. It's the best, most therapeutic way to receive such benefits.
If that's not what you want however, no worries. We'll provide a refund.
Secondly, in respect of our customer service:
Your order was received 21 hours ago, late on Friday afternoon GMT.
You proceeded to file various online complaints 16 hours ago, stating that our products were not working and you had sent us "tons of emails."
In all fairness, I'm afraid you really didn't allow any time for us to assist or resolve your issue before posting such negative public feedback. Our typical weekday response is just a couple of hours.
I do completely understand your frustration however, especially when you want quick answers. We do have an online chat facility for future reference, and you can use that at http://inspire3.com/contact
In regard to use asking people to sign in with Gmail/Facebook: We use Zendesk for our support, the leading online support service provider. You can check the progress of your tickets by logging in with your email address. This is standard protocol. At no point do we ever ask for your credentials.
I will ensure a full response gets sent to you by email, including a refund as required.
The whole team are always here if you need us. You can just email [protected]@inspire3.com
Have a wonderful weekend :-)
Christer @ Inspire3
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