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1.7 6 Complaints
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GrabMyEssay Complaints 6

ComplaintsBoard
I
2:37 pm EDT

GrabMyEssay request to write a research paper

This company is a scam. I submitted an outline and thesis statement to this writing setvice for 123$ to have a research paper written within 5days. I supplied all of the necessary tools to help the writer understand the direction the paper should go. The paper was written in less than 24hrs. The thesis sentence was changed to a sentence that did not have the subject of each paragraph as a thesis statement should. The outline was totally ignored & not followed... I mean the topic of the paper was on Gun Control in America - the writer's conclusion ended with talking about kids and better education.

I then requested for a refund and was refused (it says Money back guarantee) but was later offered a 10$ refund AND they remove the paper from my profile. So I was out of 113$ and they took the paper back. ha!

Please do what you can to ensure this company is no longer in business. Highway robbery.

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ComplaintsBoard
S
2:36 pm EST

GrabMyEssay paper never written

Beware. Frauds. This is a scam. I used this company to help assist with writing a 4 page admissions essay. They never produced the paper. I called and complained that I want a full refund because there is no paper and the deadline was passed. I eventually wrote my entire paper. Customer service took my complaint by the phone and said I should be receiving an email.
Email from support service is saying I received the part which I did not. They offered 15% off the next paper. Are they kidding me, who would be foolish to reuse a service that failed to produce the first time. Never.
Any + reviews came from people who work for the company.

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ComplaintsBoard
P
2:31 am EDT

GrabMyEssay do not use this service

I am very disappointed that after I paid so much I got a terrible paper. So many obvious mistakes, it had nothing to do with the topic. I wasn't sure I could write it by myself, so I asked so-called professionals to do it and what did I get in the end? A piece of crap.
It's a pity they charge before doing the job. If only they could see how bad the paper was, they would definitely not charge me, they would be ashamed of their writers.
I don't know what experience other people have, but I personally would recommend you to stay away.

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easyA
US
Jan 05, 2018 12:45 pm EST

These guys are counting on you being afraid to pursue them because the service they provide is questionable. Hunt them down, sue the hell out of them.

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Shaun R.
US
Nov 01, 2017 5:25 am EDT

Hopefully you've learned your lesson about cheating. Next time, trust in your own abilities and effort. Even if you'd received a low grade, you'd know it was your own.

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easyA
US
Jan 05, 2018 12:43 pm EST
Replying to comment of Shaun R.

So you are saying that it is cool for this service to profit off of people because the service is distasteful to you? What a tool...

Is GrabMyEssay Legit?

GrabMyEssay earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds GrabMyEssay to be a trustworthy company. Although there's a 16% resolution rate for customer complaints, which deserves attention, GrabMyEssay is known for their high standards and safety. If you're thinking about dealing with GrabMyEssay, it's wise to check how they handle complaints.

We found clear and detailed contact information for GrabMyEssay. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Grabmyessay.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Grabmyessay.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Grabmyessay.com you are considering visiting, which is associated with GrabMyEssay, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for GrabMyEssay have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

GrabMyEssay website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Grabmyessay.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While GrabMyEssay has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • GrabMyEssay protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
C
9:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GrabMyEssay document writing service

After 10 months and $4500, grabmyessay never delivered on any of its promises. I paid for premium services and British authors and got neither. The material I got was obviously not written by someone with a PhD in my field as was promised. I gave them 4 months to complete my project and it has now been 10 and still no product. When I complained, they begged for more time, and my leniency was repaid by no product and the insult of offering $500 of my payment back. If you want a decent paper, you are better off going to craigslist, because you will get garbage from these guys for anything over a freshman paper. I had to file a lawsuit today in order to try and recoup my money.

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easyA
US
Jan 05, 2018 12:41 pm EST

Yeah, these guys are happy to rip you off and laugh at you about it.

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Andrew Harret
US
Jan 05, 2018 12:12 pm EST

While at a first glance, your synthesis essay assignment may look like yet another argumentative paper, it is very different. Synthesis requires you to analyze several sources, search them for pertinent information, and use it to support your statement. On one hand, it is easier to write a paper when you can utilize other authors‘ data. On the other hand, it is hard not to fall into the trap of summarization. Learn what is synthesis essay from our article.

ComplaintsBoard
C
8:49 am EST

GrabMyEssay never use this service

I have tried to resolve this with customer service to no avail. I cannot even download the product I paid for. When I was able to download the product (about a week ago) The format and content were not as described. I paid $100 for a college level APA IT paper. I received a grade school paper that was not in proper APA format and was not properly sourced. In proper sources result in plagiarism. This paper was plagiarized. I requested a full refund but customer service is refusing wrong doing, stating the paper is in APA format, even though it very clearly is not and the sources do not uphold Purdue APA standards according to the following links.

I am extremely disappointed. I specifically paid for someone who spoke english as a first language to right my paper, this was also a falsehood. No one at this company I have spoken too has yet to speak proper english.

If I do not receive a refund for the product I paid for but never received I will continue to escalate this issue

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easyA
US
Jan 05, 2018 12:46 pm EST

Let me know how your escalation goes. I have been trying for awhile too.

ComplaintsBoard
L
12:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
GrabMyEssay has left an official reply on this complaint.

GrabMyEssay moneymaking cheaters!

These guys from GrabMyEssay are terrible and unreliable, they gave me the poorest quality essay ever! Content was terrible and everything there made absolutely no sense. They just copied everything from the web and that's all the did. I paid them thinking I'll get high quality paper but I could do it better myself! I am a student and have two part time jobs, so I had absolutely no time and wasn't able to write the essay myself. Just wasted my money on nothing! Terrible service, do not give them your money!

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C S Phillips
US
Feb 29, 2020 11:20 am EST

ID [protected]

Paper due 2/17/20 - Company aksed for 5 extensions, even after the due date of class - Have over 30 e-mails attempting to get a solution - Now no one is in contact with me.

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easyA
US
Jan 05, 2018 12:49 pm EST

These guys are awful. You can request revision after revision but they are always just as bad as the first essay.

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BrandyShmendy
US
Jan 13, 2017 2:19 am EST

Get a closer look at collegepapers.co.uk to explore some useful and interesting articles on various writing related topics.

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BrandyShmendy
US
Jan 13, 2017 2:19 am EST

Get a closer look at http://collegepapers.co.uk to explore some useful and interesting articles on various writing related topics.

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Overview of GrabMyEssay complaint handling

GrabMyEssay reviews first appeared on Complaints Board on Aug 22, 2016. The latest review request to write a research paper was posted on Apr 23, 2018. The latest complaint moneymaking cheaters! was resolved on Aug 22, 2016. GrabMyEssay has an average consumer rating of 2 stars from 6 reviews. GrabMyEssay has resolved 1 complaints.
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  1. GrabMyEssay Contacts

  2. GrabMyEssay phone numbers
    +1 (888) 980-1257
    +1 (888) 980-1257
    Click up if you have successfully reached GrabMyEssay by calling +1 (888) 980-1257 phone number 0 0 users reported that they have successfully reached GrabMyEssay by calling +1 (888) 980-1257 phone number Click down if you have unsuccessfully reached GrabMyEssay by calling +1 (888) 980-1257 phone number 0 0 users reported that they have UNsuccessfully reached GrabMyEssay by calling +1 (888) 980-1257 phone number
  3. GrabMyEssay emails
  4. GrabMyEssay address
    335 E 14th St., New York, New York, 10009, United States
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  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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