SUBMIT A COMPLAINT / It's been 17 days, still waiting

US Review updated:
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Their "Same day shipping" means, "We'll ship it on the same day that we decide to ship your order." I ordered a remote on 11/09. It's been 17 days, still waiting...

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  • Ik
      Dec 03, 2012

    We were able to get in contact with this customer to apologize, and explain the reason for the delay. We offered to cancel, and refund their order if they couldn't wait any longer, but they stated that they would like to keep order on file with us for now. We are still in contact with them to keep them posted on expected shipment, and delivery date.

    If other customer have similar issues please don't hesitate to contact me directly at [protected]

    Best regards,
    iKeyless Customer Service

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