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Ideal Image / unathorized charges and a complete scam

1 United States Review updated:
Contact information:

The only appointment that had had with Ideal Image was an
"initial free consultation" appointment to find out more about their laser hair removal process and the costs involved. They asked me to sign some forms that was explained to be more of a formality. Fifteen days later I received a statement from CareCredit saying that I owe Ideal Image an unrealistic amount. I was shell shocked as here I was still researching the laser hair removal process, weighing the pros and cons and evaluating whether it will be safe on me. Ideal Image had rendered no service to me so how could they charge me?. I called their office. The staff was extremely rude and super unrealistic. The woman who "dealt" with me yelled at me saying that whether I decide to use their services or not was my problem but I owe them that money. Oh! my God what kind of a business is this?. This is my body, my money and now I am trapped into something that I am fighting to get resolved.

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  • Vb
      25th of Mar, 2009
    +1 Votes

    I am dealing with a similar issue with them in Tulsa, OK. The girl in the office keeps telling us that she has to have the regional manager call us back and to this day we still have not received a phone call and it has been over a month now. So I filled a dispute with the Care Credit account against Ideal Image. They are still investigating.

  • Ja
      24th of Sep, 2009
    0 Votes

    They do give refunds - don't let them lie to you and say they don't. If you had anything done you would have to pay for the treatment but otherwise they CAN give a refund!!

  • Ja
      4th of Dec, 2010
    0 Votes

    I also put in a dispute with Chase health Advance. Unlike others, I have had nothing at all done by Ideal Image, Just a large charge. Good luck with your case.

  • Ka
      13th of Jul, 2017
    0 Votes

    I also had a free consultation almost ten years ago, ruined my credit and still getting collections over it. Have tried to resolve it with no luck.

  • No
      1st of Aug, 2017
    +1 Votes

    I am in the process of putting together a class action lawsuit against Ideal Image. Please respond if you want to be a Plaintiff. The filing party, Plaintiff, will acquire the majority of recovered and fraudulent funding due to all who were harmed as a result of Ideal Image and its criminal enterprises.

  • Jf
      2nd of Jul, 2018
    0 Votes

    @NoMoreIdealImage I had a huge fraud problem as a general contractor. PLEASE EMAIL ME They don't pay their contractors as well. Same scam.

  • Wm
      16th of Apr, 2018
    +1 Votes

    woow! i which i could found this sooner ... unbelieves stuff . im just trying to get refund back they just charge me 570.40 just to sing paper last month ago i call them to cancelled the hold thing still no respond .. this help a lot in some how// I'm in Florida

  • Jf
      3rd of Jul, 2018
    +1 Votes

    !!! questionable buisness practices notice!!!
    If you or someone you know has been, or you believe to be, the victim of questionable practices at any ideal image location, please contact us
    Want to win a flat screen tv?
    Send us a screenshot of you reposting this message on any ideal image location and you will be entered to win 1 of 10 flat-screen tv’s. no limit on number of entries!
    Please mention code #d fritz or #jason p

  • Al
      26th of Aug, 2018
    0 Votes

    Hello, i messaged you on your link! I have been harmed by ideal image and am doing everything i can to connect unhappy customers to unknowing possible future victims of their bizzare and what should be highly illegal!!! My skin is ruined and itchy and also burned and they will not refund me my money or relieve me what is left on the credit card and will only do MORE TREATMENTS, on the damaged skin, NOT on anywhere else. Im sick to my stomach and intend to ruin my credit instead of pay the $2, 300 on my credit card left when i only owed $981 at the last initial appointment. Not after the way i have been so disgustingly mistreated by their staff AND their machines did me so dirty. I had an assessment afterward for a refund and they said i had 50% hair growth come back, and two months after that all my happy trail grew back as well so that means i had about 90% hair growth return. My skin is dry itchy and flaking and shriveled on part of the treated area, and i followed all of their stupid aftercare instructions AND they considered me the “perfect candidate”. I went to two OBGYNS about it thinking it was a herpe outbreak or external yeast infection and both doctors said it was psoriasis/eczema (WHICH I NEVER HAD UNTIL SHORTLY AFTER BEING TREATED and seen the doctor around the third ideal image treatment!) Ideal image will not accept new medical notes from them, and because i didnt make the appointment in complaints of it being about ideal image in specific (EVEN THOUGH I TALKED ABOUT IT WITH MY OBGYN DOCTORS IN THE EARLIER APPOINTMENTS, they didnt write it down!) IM FURIOUS!!! I was excited to invest in myself in a positive way and it has brought me nothing but insane amount of debt, more itchiness, didnt relieve my original problem of having to shave so i itch because of that too, extreme stress, and so much anger!!! THIS PLACE SHOULD NOT BE CALLED A “SPA” but more like a BIG CORP MONEY SCAM!. You can find my instagram link @idealimage_ to find other unhappy/burned customers and their recent followers/commenters (until they blocked my page) to warn everyone not to do business!!! (Oh and they blocked my personal page too after messaging me saying the way i was treated was unacceptable and they’ll look into it). This business i swear brings enough misery for me to believe they are a downright evil entity!!

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