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ICICI Bank / Credit Card / surcharge on fuel.

Ivory Coast Review updated:
2.5
DEAR SIR/s,
First i was given credit card having logo of Hindustan Petroleum, on which there was no surcharge if i filled on HP gas station. Then i was upgraded to Business Card with same limits & status. I was told that the facilities of the previous card remains intact. But now ICICI BANK has charged surcharge on every transaction i made on HP gas stations, which im strongly disagree.
BIPIN RANE
PUNE, MAHARASHTRA, INDIA.
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Bi
  6th of Jan, 2009
Agree Disagree 0 Votes
Now they say that the Gas station has to be of Hindustan Petroleum & the card has to be swiped on icici machine only, as this is not mentioned anywhere in writing in the terms & conditions booklet given to me i completey disagree with icici officials & there was no previous update given to me on the same.
Thanx for nothing
Bipin
Bi
  6th of Jan, 2009
Agree Disagree 0 Votes
The call centre girl was also so arrogant that when i said that if this is the case i will discontinue the card. She was so rude to say that go ahead.
The next girl admitted & reversed some surcharge on some transactions.
i don't see me as a future customer of this bank.
Bi
  6th of Jan, 2009
Agree Disagree 0 Votes
They did not contact me or mail me after the complaint so i paid the amount after deducting the surcharge on fuel as i used to get from last 4yrs. they debited me intrest of Rs300+ to my account. That is called injustice.

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ICICI Bank Logo ICICI Bank
Customer Care Service
Overall Satisfaction Rating

502 Reviews
Near Chakli Circle, Old Padra Road, Vadodara , Gujarat
India - 390007
+1 866 424 2448
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