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IbuyPower / Terrible!

1 City of Industry, CA, United States
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iBuyPower is the worst company I have ever dealt with! Purchased a computer from them and mine arrived broken! Its front panel was smashed. I contacted iBuyPower customer service and their rep said they can fix it, so I paid for the return shipping and sent it back. They refused to refund me or replace the computer and claimed that it was not their fault it arrived damaged. They said that the only thing they could do for me was a repair service, so I agreed.
When they received the computer they called me and asked for money!! I refused to pay and they said ok. One week passed and I received my computer back and it looked the same - nothing was done! I contacted them and they said that without money they will do nothing. iBuyPower is a total joke, avoid at all costs!!

Nov 7, 2016

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