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I order a pair of shoes for $39.95 in Nov. They charge me $39.95 on my credit card for the next four months. When I call to tell them to take off those charges, she said, "I can only give you store credit" This company is a big scam! I am calling the atty general in Calif to get this kind of company shut down!
They are a SCAM! I placed a order on December 1, 2020 for $39.95 & was suppose to recieve it by December 9, 2020. I called the customer service line. & was told to wait until December 17, 2020. That time has passed & I called again. The csr (customer service representative) was located in the Philippines & I asked for a csr in the USA.
The csr said just hang up & call back then I would be transferred to a csr in the USA. That was a lie. During the time i requested a refund because I never received the items. The csr told me they were incapable of giving me a refund & to wait until December 25, 2020 & give them a call back. Like REALLY! Call on Christmas Day? They have poor customer service, deny refunds, refuse to give out their employee numbers, hang up when asked to speak to a supervisor & continuously tell you to call back. Then they use covid as a reason for delay or denial. I will NEVER ORDER FROM JUSTFAB AGAIN.
I have no idea who this company is, I am getting bills every month for several months, then try to contact to find who, what made charges. I don't know ID, sign in, etc. and cannot get anyone to answer or stop. Just got another bill tonight, STOP? Refund? Don't even know what is charged and to whom, not me!
OMG! Yes, this company is a big fraud. I few months ago I order a small thing for only $5.00 through my cell phone. I had no Idea that my me placing this order, they were going to subscrib me to a $49.00 montly merbership. My mistake was that I did not check my credit card statement for a few months, so they bassically stole $300.00 from me. I have called them 3 times and nobody has done anything to help me. Does anyone know to repost this people and file a report?
How and where can I file a report this happen to me and I am so pissed I want my $39.95
Well I have the worst complaint of all! Im the dumbest! In 2014 I bought boots from Just Fabs. they had my credit card number ofcourse. And being neglectful and knowing that I dont have auto debits coming out of my cr card monthly, and my cr card bank debits the payments, I never ckd. Now that was stupid! However, I now saw that Ive been paying Just Fabs $39.95 a mo for all these years to the tune of $1558.00! I never recd any ads or notices from Just Fabs and I noticed today that there is no place on their current site to skip a month like they say! I called and they said they could give me credit for the money paid but they dont tell me how to do it, how to purchase and how it works. Just general info. I read the fine print now, finally, and it says we have to go to arbitration for this sort of thing in California. We cant sue. Besides getting an attorney and suing as well as going to Ca.and paying for arbitration would be more than the $1558 and if I cancel I will loose the $1558! They said I could skip months by the fifth, but there is no option on their site to do that. I thought since I did this to myself and bought into their scam, that I would shop for Christmas and birthdays and my family with the $1558 credits that they say I wont loose and are like gift certificates..If you purchase name brands the quality is ok and it beats loosing all the money. But they wont give me any info on how to do it and it looks like the way you figure the amount after the credits still leaves you owing a lot. If I cancel membership instead of skipping (which I havent found out how to skip), I will loose my $1558 credits. Why cant consumers be protected after we complain over and over again. Going to US Consumer Agencies also cost money! I found that out too! Buyers beware! Has anyone been able to recoup their losses with this company? I dont know what to do next. Ive called everyone there and so has my daughter. In fact when I bought the boots for her in 2014 I had the boots sent to her and without knowing, JF opened an account for her too. I never joined JF but the fine print, signs you up for membership when you make a purchase and they have your cr card info from the original purchase, so the $39.95 a month is charged to your credit card!. Fortunately she didnt get any charges.They didnt have her credit card, they were waiting for her to buy something apparently. Thats another loophole scam they do. I went into my JF account today to see if I could use it and guess what! No credits appear! Im screwed! Be Prudent! Ill drive them nuts with phone calls but they must be used to that! Im just sick!
I'm so angry with this [censor] company I just show it from my application they are charged me and i thought my sister bought something after I show this forum and I went Back to checkout the other 3 months from 30 August then I shopped my first time and is truth they are charged me September-November justfab 39.95$ CA 866 I hope to can to fix it soon...
IBI*justfab fraud company. charged 308.08 dollars 3 times total over $900 over the last 3 days. big fraud ever.
I was checking my bank statements and notice a charge for $39.95. Got in touch with my bank it was after hours so no help there. I called the company number on the charge (IBM*JustFab.com. I did some research and found out that there were a lot of complains about the company and the charge. That they are associated with JustFab & ShoeDazzle. I called the number talked to a operator. Gave her some information so that she can tell me about the charge because nobody from my home knew anything about the company. She informed me that it was a for a "membership" fee associated to my underage daughter. I spoke to her she said that she doesn't know anything about JustFab. I told about ShoeDazzle also. She and my wife stated that she only ordered boots from ShoeDazzle 8 months ago. I told the customer service person to cancel the membership fee ("subscription"} that my underage daughter did not make and to refund the whole four months "fee" charged to my credit card. I will be calling back tomorrow to follow up on the refund. I went thru this before with another fraud charge. I got my refund, but called the company 3 days straight to follow to make sure that they reverse the charge. Also don't forget to report these jerks to scam sites & your state attorney general.
It could be worse. I got on the JustFab/ShoeDazzle carousel of charges, without ever visiting their websites or purchasing anything from them. It was a fraudulent charge to start with. And then when I disputed the charges, I was told I was NOT the member and had no standing, even though it was MY credit card being charged. When I complained to my credit card they (JustFab & ShoeDazzle) refunded me over $1000 in charges, but would not stop the "Subscription" without the credit card company being online during the cancellation process. The entire company of IBI is slimy.
This company is a piece of #### they are scam artists and they need to be stopped. They it me for order i dont have and my bank will come after them. People shouldnt be treated like this and you dont like my mouth to #### bad. I will let others know about this and not order threw them
I unfortunately did not notice this for and ENTIRE YEAR . . . .$39.95 a month! The credit card CO only refund/disputed the last 4 charges. I am furious and the CO hung up on me when I called and ask for a supervisor. I am reporting them everywhere. The Company should be put out of business or charged back all the claims made against them by the credit card users Co. I would think that the credit card Co would shut them down as the credit card co is also liable under Section 75 of the Consumer Credit Act. I am going to research this more.
I just got charged for something i didnt order threw this stupid people how do we stop them
This continues with no action from the BBB. I called them and they said to look up my account, that i don't have nor authorized, they would need the first 6 numbers of my credit card and the last 4 numbers of the card as well. When I told my bank this they said DO NOT GIVE THEM THAT INFORMATION. They did this somehow on my Bank debit card that I only use at point of purchase. My bank sent me forms to fill out, notarize and then return with so they can open an investigation. Is there anyone who can stop this? Google shows a rash of years of abuse by them yet they still operate.
Yes this has been happening to me for a year now I've been getting charged $40 every month faithfully and didn't notice until I went to see my account activity and I just called the company and they kept trying to tell me that I had options, could buy stuff, it was savings in the long run etc & kept cutting me off when I was speaking until I went off and started getting angrier and louder and told them "YOU ARE STEALING MYYY MONEY FROM MY BANK ACCOUNT ! NOT ONLY THAT BUT I NEVER AUTHORIZED TO BUY ANYTHING, OR $40 TO BE CHARGED EVERY SINGLE MONTH WHEN I'M NOT RECEIVING ANYTHING OR PURCHASING ANYTHING!"😡then he cut me off again and said um but it's like you're saving because you have a choice . . .so I told them again "I DIDN'T HAVE A CHOICE IF I WAS BEING CHARGED FOR OVER A YEAR WITHOUT MY CONSENT, I WANT MY MONEY BACK NOW!"😠 So I spoke with them and my bank and now I have to wait for the refund to come in or my bank will go after the company.
I feel totally scammed by this company. To my knowledge I did not agree to the monthly charges on my card! Shame on me for not noticing it sooner! After calling them, I still do not understand the stupid program. they had the nerve to ask if there was any other reason for me canceling! Just said "no" and stop charging my card. What a rip off company!
They charged me $39.95 for four months too, when i bought only in july $18.24 a pair of shoes. till today they keep taking money
I was a victim too. I bought a handbag for my daughter at $39.95 - a lure for a much deeper, deliberate act of scamming me. I just realized they've been deducting my account for 11 months. Let us join forces to shut down this company! File legal complaints !
They charged me $39.95 for four months too and refused to give refund. Had anyone succeeded to get his money back?
Same thing happened to me.. Oh how can I stop it?
Same hapened to me ! ... oh my god... not fare at all ! What we can do ? cause I never been inform of that when I purchased the boots on sales at 39.95$ ! on my god!