House Of Brideswedding dress

K Sep 26, 2017

My daughter ordered a wedding dress. It came in and fit perfectly. We were charged $400 to attach a belt we provided and do the bustling. The bustling was done by placing loops on the train in the middle of the lace layer and looks terrible. We were told by Nancy that it had been fixed and looked perfect when we picked up the dress. She would not let us try it on or look at it as it was "steamed and pinned up for travel". Upon looking at it at home IT WAS NOT fixed. Returned the dress and manager Jennifer said it would be fixed and then shipped to me in Charleston SC. It is Tuesday and I have been trying to get it shipped to me since last Friday. I need it by Thursday for an alterations appt Friday to see if the dress can be fixed. Yesterday I was promised it would BD shipped today - did not happen!!

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