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Hotwire / overbooking

1 Las Vegas, United States Review updated:
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I was inconvenienced by having to waste over 3 hours prior to check in and then drive accross town 10 miles and when I arrived at the second location I was not able to check in until 4:20 a.m. Long story short it took 3 hours and 20 minutes to check in. HORRIBLE! now Hotwire is not being helpful at all emailing me that is ok for th hotel to send you to a second location! SCAM how about my 3.5 hour waste and gas mileage for the 10 miles. SCAM!

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  • Vi
      24th of Mar, 2009
    0 Votes

    Same thing happened to me, but neither the hotel nor Hotwire provided alternative accomodation, so I had to drive around looking for a hotel all morning from 2:00 am to 5:00 am. Hotwire did not take responsability and is not refunding the money for the hotel that refused to give us our room even when we had prepaid for it. I finaly got Hotwire to reimburse the additional money that I had to pay for the other hotel.

  • Ma
      6th of Jan, 2013
    0 Votes

    Same happened with my Orlando FL. Worst Service from hotwire!!

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