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Hotwire / car rental at hartsfield in atlanta georgia

1 San Francisco, CA, United States
Contact information:

Re: Hotwire Itinerary [protected]
Car Rental Atlanta Hartsfield Field July 29-August 5th

Attention Manager of the Complaint Department:

I wanted to cancel this car rental because my son was involved in a car accident in Atlanta on June 30th on the freeway there. His car was totaled, so he had to buy another vehicle. It turned out that their new car has an automatic transmission, which I can drive. Their other vehicles had a manual transmission, so I couldn't drive their cars. I have called three times and been given the run around. My son didn't seek medical treatment, so there are no medical bills. I have nothing good to say about this company because you treat good customers like dirt! It is obvious you don't know how to treat a good customer. I only wanted a refund for this car rental. I will make sure my friends know how you treat a valued customer. You can say goodbye to my business after this because I will not use you ever in the future. What a bunch of baloney that you can't give out the name of the Customer Service Manager or your President.

Jul 13, 2017

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