Horizon Gold / Horizon Card Services
reviews and complaints

My name is Jennifer Smith and I have an issue too. My Paypal mastercard was charged for the amount of $6.95 on September 21st 2018. I did not authorize this and I want my money refunded. I am not aware of having any credit line with your business. I have not purchased anything at all from this business. I would appreciate it this matter will be handled promptly. Thank you

They did not tell you when signing up that you could only use it in stores. This is a joke. I want to be cancelled from the card and my money refunded or I will be getting ahold of my attorney. They have crap on there website. It's all cheap and you have to pay so much before the credit hits. I want my damn money back or so help me God i will sue this dumb butt company for all that it is worth. Might not be much cause you are nothing but scammers.

Hi my name is Brandi Campbell. My address is 420 4th ST NE apartment 400 Watertown SD 57201. I paid the card payment to get my card and spoke to a worker over the phone the end of August. I was told my card would be in the mail with in 7 business days. It's been a month and a half and I still have not got a card in the mail. My phone number is [protected] will someone please call me and tell me when I will get my card or if possible text that number as I rarely check email if you call and there is no answer please leave a detailed message. My birthday is January 17th, 1982 and my social security number is [protected]. Thanks for your help, Brandi Campbell

My account was charged for the amount of $6.95 on September 28th. Thus company is a scam and I want my money back this is the second time I've been charged for this. I've already put in a complaint once. Now I will be reporting this company to everyone I can to make sure this doesn't happen again. I want my money refunded now. My email address is allen.[protected]@gmail.com. Refund me my money.!

I remember skimming thru your site & never knew I was even subscribed for any services thru yinz but apparently am cuz you charged my debit card 9.00$ & I Don't use your services so all I want is a full refund of my money&unsubscribed IMMEDIATELY!
I should have been given adequate timing for Notice BEFORE you charged my debit card that 9.00$ I Need my money back & can't afford this right now!

My name is Shawn Davenport and I have an issue too. My Visa debit card was charged for the amount of $6.95 on September 21st 2018. I did not authorize this and I want my money refunded. I am not aware of having any credit line with your business. I have not purchased anything at all from this business. I would appreciate it this matter will be handled promptly. Thank you

My name is Kristin Allen and I have an issue I would like to be resolved. My account was charged for the amount of $6.95 on September 21st 2018. I did not authorize this and I want my money refunded. I am not aware of having any credit line with your business. Please take care of this situation and refund my money. I can be reached by email: Allen.[protected]@gmail.com or by phone : [protected]

I was online looking for a credit card and this Horizon card kept coming up it said it was free so i took it. It was to help build your credit up. A day or so my bank called me and said this company charged me a fee of 29.95 and it caused an overdraft charge of 34.00 dollars so i am asking for all of it back. I was trying for a credit card or loan to fix my car. These sites should not keep cutting in like they do. My name is Donna Broach my bank is 1st Convenience Bank in El Campo Tx. I refused the charge and the police told me i had to get in touch about this. Thank you

I have paid for my card but cannot log into my account. I have been on the phone for 3 hours trying to get my money back. Then I finally got my refund sending back but I also went ahead & paid for some credit & now I can't login to my account. Please help me do so or I will be reporting you to better business bureau & I will be posting on all social media what a scam you are. I feel that I have been scammed out of my money. They gave me a payment id# it is7153405. This needs to be resolved as doom as possible. Thanks.

I did not get the amount of my refund of $29.95 that horizon gold card representative told me I would go back into my checking account. I checked with my bank and the $29.95 as of 9/1/18 is still not into my account. The horizon gold card account was canceled on 8/24/18. gerald Wiita 308 w old us 2 wakefield mich 49968. I want this matter resolved.

This company tricks you into thinking Its a real credit card when it's really a charge card for the worst shopping site I've ever seen! Cancelling is said to be "easy and takes one minute" but I was on the phone for a total of fifteen minutes with a manipulative supervisor who pitched about five (very scripted) offers and then suddenly claimed to have five kids when she heard my two-year old babbling. I'm not saying she was lying, but I've never seen a company go into such depth to keep customers. They charge you $29.95 a month for no reason at all, but will put serious emphasis on a list of benefits which can all be obtained much cheaper elsewhere. They have a 0% interest rate, but the shipping for an order needs to be paid up front and it's easily at LEAST $50 for a small order. The terms and conditions stated that I would receive a full refund of I cancelled within 30 days, but when the woman finally agreed to cancel my card she attempted to only give me half my money back. She eventually refunded the full 29.95 when I threatened to call my bank.

I had the unauthorized charge of $6.95 as well, and when I called to get this refunded and make sure the account was closed I was transferred to a supervisor named Brittany. She tried to get me to change my mind by increasing my "credit line" to $1000, which is worthless considering this isn't really a credit card and can only be used in their online store. I realized this before completing the online application but was charged anyhow, and I told her this after stopping her from pontificating about five million other "benefits" of this card. As soon as I received my cancellation code, she started talking about getting me hooked up with Lexington Law and some other Horizon benefits. First of all, I don't need a lawyer (yet...), and second, trying to weasel more money out of someone who was already overcharged isn't the smartest move. Avoid this company like the plague.

I have a change of $6.95 on my account that I did not authorize. I'm not aware of having any credit line with your business. I have contacted my bacnk and they are unable to stop the payment saying it's still pending. Please contact me with information if possible. Thank you. Jamie Spencer I can be reached at(309) 340-8045 or email [protected]@gmail.com

My name is Ernest Surratt and I want to withdraw my application for your Credit card services. I didn't realize that this was not the best type of credit card that I thought I was applying for. I'm withdrawing my application and any esignatures. I am requesting a full refund back to my credit card ending in 2530. I apologise for any inconveniences. Sincerely Ernest S. Surratt.

My information was released to collections for a reason that can not be ligit. I am currently in the process of disputing having you remove that from my credit. My credit repairer's are willing to seek legal counsel until that is removed from my credit immediately. I did not receive any services from you in any way. Because this is an inconvenience, I will proceed with legal matters within two weeks.

Its summer time. How about some pools. Outdoor playing games. My kuds are not going anywhere fun for summer break... So I need things to occupy my kids... Board games
U have nothing kid related unless your a toddler.
Nerf toys... Volleyball games badminton
To much clothing
Not enough clothing for for young ladies from 11yr olds to 13yrs
Come on think fun... Think about the poorer children that dont leave their home

This "Credit card" claims to be helping people establish good credit. They say you are approved for $500 credit card. They take money out of your account immediately and send you the "credit card" in the mail. I received it yesterday only to find out that it is only good for their on line products which I do not need nor do I want. I was totally mislead. This company needs to be shut down. I am warning all of you innocent people out their who would think this is an actual legit card. It is NOT. I will keep on fighting until this is settled.

I thought you guys were an unsecured credit card and your not you took 2995 from my card I want that money returned immediately I did some research on you guys and you are outlandish I want to cancel my Horizon Gold Card immediately and I want my money replaced immediately thank you very much and on top of it I can only use the card at your site I cannot go anywhere with the card it is of no use to me I wish I could have found that out before you took the 29 .95

I noticed i have been charges to my bank account for horizon card services and dont have 1 or even kniw what it is exactly so i would appriciate you stop charging my account unless i am aware of what it is for or i will take the information to the police the number you may have is [protected] so if sp explain for what i am being charged for or STOP charging me ! Thanks

i was charged 6.95 two times in one month and they told me to send a copy of my bank statement to [protected]@horizoncardservices.com and it says the email is invald so evidently its not correct and i called customer services who gave me the same excuse that i wasnt typing it in correctly i know how to type in emails and other things i was a nurse and administrative assistant for 6 years i think i would know if i made a mistake. i would apprecaite it if they would stop charging my account twice in one month.