Home Assure reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Home Assure
Welcome to our customer reviews and complaints page for Home Assure. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Home Assure.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Home Assure's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Home Assure, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Home Assure. Your feedback is an important part of our community and will help others make informed decisions.
Fraud and scam
The company promised that they would negotiate with my mortgage lender to get me out of foreclosure. I had to complete the negotiations as our mediator completely abandoned us. After telling me that I could pay 50% up front, the company insisted on a full CASH payment being wired to them before they would do any work. The loan mediator that they assigned to our case did very little to help us. I asked to have a different mediator assigned but was told that was not possible. I had to negotiate the loan repayment plan with the lender without the mediator.
I have asked for a full or partial refund of the $2, 500 fee but have been ignored. Do not waste your money with this company. Do not send the full payment in advance.
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam
I too was desperate to find myself with an adjusted ARM on my mortgage and to be late on a payment or two and located "Home Assure" online. I spoke with Chris McMinn multiple times before going through with overnighting my $5oo installment of the $1500 fee to assist me with my loan modification/and to assist me in saving my home. Chris was such a nice guy...
Read full review of Home Assure and 2 commentsTerrible experience
After many months almost a year No emails No phone calls.I suppose I got one thing from home assure time. There phone call to the lender stopped foreclosure for a bit.But never got an agreement done. I wanted a refund and got an email from Michael Grego on how there doing there job its my fault that 'We will contact you weekly' email and notify you on your options. Well I was in foreclosure but my lender made a program Reached out to me and I am set.
I don't ever expect a refund and neither should anybody.The will just file Bankruptcy go out of business.And start over. They did not do as promised not even a letter to say we cant help that would have been the decent thing to do.
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked with Micheal Grieco also, along with Mike Savage and Tyra Pickett, they have done nothing for me and it's been a year today. After many many promises that everything was been taken care of and $2000 later nothing has been done - oh shouldn't go that far they did contact a Real Estate agent and had my house placed on the market for a short sale once the offers starting coming in they (Home Assure) were no longer available. Now the agent is completely pissed off at me for wasting her time. I have no idea what to do now. I sent them the only money I had saved. I didn't realize people could be so cruel. Now I will be facing a forclosue. Thanks HOME ASSURE for helping the honest people.
Hurley, WI
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i want to cancelled and stop the paiment charges that this company make to my bank account
This company is totally fraudulent! They misled me also, and I was out $2, 500.00. When I called to get my money back they said they had a taped conversation with me cancelling the contract. They also said they returned my phone calls, but when I would answer they hung up, so it looked like they returned my call. I am at a loss that people are actually like that in the world today, I hope they needed that $ 2, 500.00 more than I did.