The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Holiday Travel Of America / They booked us to San Jose, CA not San Jose, Costa Rica!!!!

1 CA, United States

I can't believe these people!!! My husband booked us a trip to Hawaii with the return flight to San Jose, Costa Rica. The woman- Michelle- told him that was fine and set it all up for us. When we left Hawaii and got to LAX we looked everywhere for our plane to Costa Rica and discovered that they had booked us a flight to San Jose, CALIFORNIA!!! We frantically found another flight- paid $1, 000 and were not able to get ahold of HTA because it was the weekend. Finally we got ahold of them on Monday and they said that they don't book flights to Costa Rica. Huh. THey could have told my husband that when the lady arranged the flight!!! AFter much debate and persistence, my husband was able to get some stupid coupon from them saying that we can get major savings on hotels around the country. This company is CRAP. Don't go near them!!!


Post your comment