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H&M / service complaint

1 Durban, South Africa Review updated:

I am very disappointed about the service I received on your shop, I purchased 3 leggings for my daughter on a buy 3 for the price of 2 special but unfortunately they did not fit her so I had to return it. Now I'm a working single parent and do not have all the time in the world. When I got to the shop 1 of the item did not pick up on the system and you manager Nokwa or something wouldn't take it because. He claims it's not his garment. I spent 30 min debating this with him and telling him I'm rushing for a taxi. The cashier had to give me the difference from her pocket because she was the the one who assisted me when I bought the items. I am very disappointed and I'm never buying from the shop ever. Galleria is so much out of my way but I made the effort to come to your shop.

Sa
Nov 21, 2016
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