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Hilton / Hampton Guarantee 100%

1 Bixby, OK, United States Review updated:

Recently cancelled out of Hampton Inn Properties for using their 100% Guarantee if I am not satisfied with: Friendly Service, Clean Rooms, Comfortable Surrounding; well, Hampton Inn GMs with guest assistance decided I was using the 100% "in excess". I have pictures of the unclean rooms, but looks like Hilton employees don't have to "Be Hospitable'' or have integrity as their policies state they should have. What a shame?

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  • Ex
      16th of May, 2009
    +2 Votes

    Just see my complain about them - it is just a shame how they behave towards loyal customers

  • St
      26th of Dec, 2016
    0 Votes

    Their guarantees are worthless. Bait & switch!

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