Healthbuy.com (Scam) / stealing money from account
I ordered and agreed to the 21 day FREE TRIAL offer for $6.95 of Acai Berry supplement. I received my package and seen a double charge on my account so I called and they said the second charge was a ghost charge (which disappeared after a couple of days), then I told them I wanted to cancel because I didn't want the (ghost) second charge for whatever and they said I had to wait for the 21 days to be up. I called again a WEEK later to cancel because, again, I didn't want the (whatever they hook you into $79.90) and they still said I had to wait for the 21 days. Finally I got on the website and canceled it there (which I received an e-mail stating that it was canceled and I would no longer be billed). Then three days later my bank statement showed that they took $79.90 out of my account! I'm so sick to my stomach! I called and I waited on the phone for one hour listening to "please hold" bullcrap then I was disconnected. I called a different number and waited for 15 minutes till some idiot (calling himself HANK) answered. He told me I was too late canceling (which I wasn't) he said it was the day I canceled online yet that was the 21st day so I was too late and when I told him that I had called twice to cancel he said I didn't have proof so my tough luck! What a crock! If I could've reached through that phone he'd be sorry. I can't believe that this company just takes money out of people's accounts and are getting away with it, especially in these hard economic times. The company (which most of them are) is located in California. I think everyone should start e-mailing the Governor of California about Healthbuy.com and any other company taking money out of people's accounts. Also complain to the Better Business Bureau - we have to stick together and fight! I wish I would have seen or investigated that company before I did that. Keep complaining. I'm going to call my bank and tell them that there was an unauthorized transaction on my account, maybe they will look into it more.
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