The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Health Buyscam and cheating

Healthbuy sold me 3 jars Bowtrol colon cleanse. I paid $125 including post & packing to deliver to me in London. Product did not work and disagreed with me so I returned all 3 (2 entirely unopened) for a full refund.

I asked them not to send me a US$ check, as I don't have a US$ bank account, but to refund my credit card, from which they took my payment. They ignored everything I asked them. They sent me check for US$46 (less than half what was owed to me) and it is proving impossible to contact them. Now I will have to pay fees to my bank (in England) to deposit the US$ check and it will be worthless to me once my bank takes its fees.

Why if they can take payment so easily/instantly from my credit card. can't tey refund to my credit card, as I'd requested in writing.

They don't appear to have a phone number, they don't reply to my e-mails or the e-mails bounce back, and their order line (which I phone in USA, at some expense) claim not to have a tel. no. for the organization.

There is NO customer support. I feel I've been ripped off and ignored and I've certainly been short-changed. I am out of pocket and these people don't give a damn! All communication was one-sided (mine) and done by internet.

I am frustrated as I don't know how to get through to these people and I feel I now have no recourse to them.

Responses

  • Ro
    roha1 Mar 28, 2018
    This comment was posted by
    a verified customer
    Verified customer

    i am from sri lanka, i ordered hgh energizer for 79.99 USD on 03. 03 2018. but they took 83.91 USD from my account.but till today i didn't get any order confirmation mail. after that i ordered raspberry ketone max on 25 .03.2018 to get there mail address. for that i got order confirmation mail. but only do not reply mail. i have written many mail to quick contact.but it was useless. then after i called the two times but no confirmation about hgh energizer. i asked about valid e mail address but they didn't give that. i looked about healhtBuy complains. i think they are cheating the people, i was also cheated as i think. please send me some body if who knows about valid e mail address of this company or address or fax no of this company!!

    0 Votes
  • Jo
    JohnLester Jun 22, 2016

    DO NOT BUY from this dreadful company. I did look at a product on the 'Net. I decided not to order, when I saw the excessive postage charge about to be levied. But they send the goods anyway and charged my credit card $99.99. Next day they sent an email saying that they had noticed I had not completed the order - but it was still sent, via an address in Scotland. To return the goods, they insist that I have to pay the postage - $32. Why should I when they themselves admit I didn't order the goods?
    Please tell me someone, how can I bring these guys to book?????

    0 Votes
  • Ra
    Rashmi Gandhi Jun 22, 2016
    This comment was posted by
    a verified customer
    Verified customer

    PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY. THEY ADVERTISE / SHOW ON THE COMPUTER SCREEN PRICE UNDER $2.00 & RIGHT AWAY CHARGE WILL COME UP FOR $70.00. THEY DO NOT CANCEL THE ORDER - NO ONE PICKS UP THE PHONE. EVEN IF YOU RETURN THE PRODUCT WITHOUT OPENING, THEY CHARGE $10.00 RESTOCKING FEE. THIS IS A BOGUS COMPANY. REPORT TO BETTER BUSINESS BUREAU.

    0 Votes
  • He
    hetaher Sep 04, 2014
    This comment was posted by
    a verified customer
    Verified customer

    I have ordered some item for my wife. My money was taken from my credit card on 30 Jun2014 and I am still waiting for the item. Due to waiting this long I decided to check on my order and first step was confirming that the payment was done. When requiring a credit card statement, I realised that not just one payment was processed but a total of 8 payment was processed totaling R3211.08.
    I started calling the Johannesburg (South African) no on the customer service. They keep you on line for a half an hour a time and then without being able to talk to someone, terminate the call, so, you try again and again.
    They, I cannot refer to them as people, as we will be insulting the human race. These creatures are the ### of the world. I wish them all the worst luck in the world like being infested by millions of flees. I hope they will rot in hell. They should be removed from society.
    Please get some word out there so people can avoid HEALTYBUY.COM like a plague.
    They are thieves- stay away - avoid them - they will steal your milk from your coffee given half the change.
    Here are the list of items and dates deducted from my credit card
    30 June 2014 - Nulife-Health - [protected] - R545.96
    30 June 2014 - DER*Healthnow - [protected] - R109.16
    30 June 2014 - HSB Health deal - [protected] - R1623.72
    1 July 2014 - HSB Health Naturals - [protected] - R165.82
    12 July 2014 - HBM Great Beauty - Los Angeles - R165-03
    17 July 2014 - SBP Beauty Benefit - [protected] - R219.37
    11 August 2014 - Discount Shop Store - [protected] - R164.33
    16 August 2014 - Beauty Works - [protected] - R217.66
    These thieves should be avoided at all times.
    I am disgusted that, after all the efforts that the public has made in bringing these low life actions to be public, that no action has been taken by any sort of authority.
    These people are low life thieving individuals, even a jail would be an upgrade to their life. ### of the earth.
    PLEASE AVOID ANY DEALING WITH HEALTHBUY.COM OR ORDERING HEALTH PRODUCTS ONLINE.

    1 Votes
  • He
    hetaher Sep 04, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Please, some authority needs to take action against these people, Sorry, should not label them as people, we are insulting the human race. They do not belong in society, even a jail is to upgraded for these bunch of thieves. I am in South African and quite use to crime, but these people are the ### of the world. I can only hope and pray that their day of recon will be shear HELL. THEY DESERVE TO BURN IN HELL AND IF OFFERED WATER SOMEONE SHOULD STEAL THAT FROM THEM.
    ###, ###, ### !!! - MAY THEY ROT IN HELL !!!
    Please get the news out there to stay away from Heathbuy.com. They must be avoided like a plague

    1 Votes
  • An
    Angel5612 Jul 23, 2014
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a bottle of idol lash from this company and I just received it and it came without a box and no seal on the bottle and no instructions .Also there was no receipt just a delivery note which had no information on it as to how much i paid and no contact information. I have been trying to find an email address for them to ask them some questions but they only provide a phone number and as im in australia it will cost way too much to call them..Not sure if i should use this stuff now incase it is contaminted...not happy!!!

    0 Votes
  • Bq
    Bqc333 Jan 08, 2013

    My response to unauthorized credit card charges under company names such as Boom, Health & Beauty, Healthbuy.com, Pacific Naturals Company, Healthlegends.com aka Market Health, Inc k 18458 Santar Street, LLC aka 2040 North Lincoln, LLC aka Dailyinfosolutions aka 17153 Devonshire Street, LLC aka HealthOPS.com aka Naturalshealthbuy.com and up to 17-22 other numerous aka's operated under the mother corporation: GSMC, Inc. Which is located at 2049 N. Lincoln St., Burbank, Ca [protected]. They offered FREE trial products on the internet but in order to get the products, a person have to give the company their credit card number. They either get their FREE product in the mail or not, but once their credit number is given over, massive monthly charges shows up on the statements. When the phone number is listed on the credit card statement is called, there is usually a VERY RUDE person on the other end. His name is CHRISTIAN and he usually HANGS up after about 30 seconds of conversation. When calling back, Christian is usually the SAME person who answers the phone and he usually just keeps hanging up meanwhile another charge will show up on the person's credit card the following month again. His supervisor is BARBARA and she will suggest to call HER manager Yvette. You only can leave phone messages with Yvette but there is never a response back from her. This company operated under the name of Pacific Naturals Company and their products are sold thru websites such as Healthbuy.com aka Healthlegends.com aka beautyshoppingsite.com and their other 17 – 22 different aka websites. All these akas are under their corporate company, GSMC, Inc. located at 2040 North Lincoln St, Burbank, California 91504.

    GSMC, Inc. declared itself to be under numerous company profiles different business type professions from offering services such as "restaurant consultants", "Real Estate loan broker and lender", Computer and Computer Software stores in Burbank, California, to selling "health, herb and beauty products" via internet. Under these 17-22 different aka companies, ”corporations" and several "LLC's", GSMC, Inc. is listed as a Corporation with the State of California as a Statement & Designation by foreign corporation on 9/20/04 and is in "active" standing and all run by 2 persons at the top: Gary McNelley, President and David Rivero (no title listed)) with Robert Freedman is the registered agent for service and listed that they have about 10 employees.

    GSMC, Inc. originally operated out of Carson City, Nevada and was a mail order and website company: www.herbalphentermine.com, a company that sells herbs, health & beauty aids with advertisements of "snake oil miracle claims" that their products can cure anything until the Department of Health and Human Services (FDA) sent them a warning letter on 12/12/06 to tell them to ceased immediately such "snake oil" claims. GSMC, Inc (Healthbuy.com and it's affiliated AKA's) currently have a "F" rating with the Better Bureau and had issued a consumer warning alert. They are also under investigation with State of California Dept. of Consumer Affairs and the Attorney General's office.

    The only remedy to get the charges off the credit card is to notify the credit card company of all these unwanted and unauthorized charges. They will reversed the charges and do an investigation on the named company that is listed on the statement that had charged the money against the credit card. However, once that company is notified and is aware that the charges are blocked or reverse, MORE NEW charges are tacked against the credit card under another one of their 17 – 22 different AKA companies so a NEW company name(s) will show up on the credit card statement on the following month statement with NEW charges tacked on against the credit card. The credit card holder will have to call up that NEW company (such as Healthlegends.com or beautyshoppintsite.com) and you would get CHRISTIAN again (who will hang up on you) ……… and the whole process starts all over again. At the end, the ONLY TRUE remedy is that the Credit card company will discontinued and retired that credit card number and issue a new credit card with a new credit card number.

    2 Votes
  • Mo
    moenmoen Oct 11, 2012

    Health Buy is a SCAM company. Stay away from it, dont ever purchase anything from them. I refunded 6 months supply of provillus for women since early August 2012, and I have never received the refund ($180 value)

    1 Votes
  • Ew
    ewaldo Sep 06, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I have also been scamed. I ordered Green Coffee Bean Max - 3 month supply $108.89. There is no way to get in touch with them.

    1 Votes
  • La
    LADYMAIL Aug 06, 2012

    FAKE COMPANY WITH FAKE PILLS THAT MAKE YOU SICKER THAN A DOG...
    SCARY!!! I ORDERED RASPBERRY KETONE MAX...4 BOTTLES
    TERRIBLE CUST SVC AND NO REFUNDS FOR THE PILLS WHEN YOU DISCOVER THEY ARE FRAUDULENT. I TOOK NEARLY THE ENTIRE BOTTLE BEFORE I MADE THE ASSOCIATION WITH MY IMMEDIATE ILL REACTION THAT LASTED 8 HOURS . I TOOK 2 CAPS 2 TIMES A DAY... GRRRRRR VOMIT AND DIZZY...
    SECRET AND FRAUDULENT COMPANY!!!

    0 Votes
  • Me
    melllisa2011 Oct 11, 2011

    my best friend's mom makes $77 an hour on the computer. She has been out of job for 9 months but last month her check was $7487 just working on the computer for a few hours. Read about it here, LazyCash5.com

    1 Votes
  • Ji
    Jisstos Oct 11, 2011
    This comment was posted by
    a verified customer
    Verified customer

    They charged me $ 138.65 without me knowing! my bank is pursuing the case and will take legal action if necessary! big inconvenience for me as its my time getting stolen!

    0 Votes
  • Sh
    shannonmacri1 Jul 06, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Before you order from a company GOOGLE them!!! This company has had a ton of complaints for years. You deserve to get taken if you can't do a little checking on a company before you order online. No excuses. I can't see how people can be so dumb. I laugh at the jerks that live in another country and act all shocked they never got all their money back. This happens more so to international orders. If you can't get it at your store then the product is most likely an overpriced fraud.
    Shannon Macri
    Meriden, Connecticut

    1 Votes
  • Ni
    NicolaLou Jun 15, 2011

    This is a copy of the letter I sent initally along with the UNWANTED products I was returning at a cost of £9.00 ... GBP! I want that refdunded also ... I dont want to [email protected] ... having 1 franction of a penny of MY money!


    GSCM
    RMA – 12100
    2049 N Lincoln St
    Burbank CA 91504


    Dear Healthybuy.com

    I am returning this product forthwith, due to the fact that as a customer I feel that I was mislead into purchasing you have clearly and specifically advertised on your website leading many of your customers to believe that they would only be subject to the postage and packaging costs which you claimed to be $9.97.

    Sufficed to say upon receiving my invoice from you via email stating that you have deducted $98.97, I must emphasize my complete shock and distaste of the service that this product and had only proceeded with the purchase under the understanding that it was a “free trial offer” as you provide and how you go about doing so to get any business. This is totally unacceptable and I will be seeking further compensation for inconvenience you have caused me and the money I have lost in terms of interest from my bank due to the fact that you took money that was not authorised by myself for you to do so!

    I would like to hear your comments regarding the points that I have raised and whether you feel that the way in which you conduct your business is honest? I would also like written confirmation stating that the money has been returned within 3 days of receiving this letter along with your unwanted goods.

    Yours faithfully


    Dr Nicola


    THEY REPLIED TO ME BY EMAIL on the 9th June 2011- AS I ENSURED I PAID FOR GUARANTEED DELIVERY - so they had to sign for it! I advised them they had 3 DAYS to return MY Money that they STOLE from my account .. from date of receipt of this letter ... CLEARLY they dont read custometrs points raised in letters?!!!

    1 Votes
  • Ni
    NicolaLou Jun 15, 2011

    This is what I emailed the thieving ### today! I want my money that was STOLEN from my account to be RETURNED!!

    HOW RUDE - that I get a reply ... and then when I go to acknowledge her reply .. guess what!! Its a "do not reply" email address ... well ive worked out that you can get through to them via this email address as used in my email:

    1)[email protected]
    2)[email protected]; This is a contact I found via Websupport ... this guy seems pretty understanding and I guess he gets paid to take all the complaints ... poor guy ... I HATE ### LIKE THIS ... CRIMINALS LOW LIFE ### ...

    ANYONE GOT ANY FURTHER INFO ON THESE CRIMINALS ... I THINK WE SHOULD ALL MAKE IT OUR BUSINESS TO POST TO AS MANY WEBSITES AS POSSIBLE TO WARN PEOPLE FROM FALLING PREY TO THEIR SCAMS AS WE DID ... AND HOPEFULLY STOP THEIR BUSINESS COMING IN!!


    --------------------------------------------------------------------------------
    From: nicola.
    To: [email protected]; [email protected]; nicola.
    Subject: RE: RMA Package Received
    Date: Wed, 15 Jun 2011 09:43:40 +0100


    Cheryl,

    (John, I would appreciate this being escalated and also please provide me with Cheryls direct email and telephone number) thank you!

    None of the points raised in my correspondence to you have been addressed nor even acknowledged. I find this to be utterly unprofessional (which so far your company has done little to prove otherwise) and I need also make reference to the copious complaints advertised all over the internet from dissatisfied "customers" or at least potential customers who would have never have even looked at ordering from your site if it wasn't for the "free trial" scam! Disgusting conduct, and its an outrage that Healthybuy are still trading!

    Considering the money your criminal company STOLE from me, as stated in my letter I clearly confirmed that I want my money deposited the same way in which it was taken (transfer direct to my card) within 5 days of receipt of goods! You are NOT AUTHORISED To keep my money any longer - as far as i'm concerned 5 days is a generous goodwill gesture on my part!


    I have legal representation should I need to press forward with this, and trading standards! They are aware of you, and its only a matter of time before your company end up on "watchdog" ... I am certainly going to make as many people aware as possible from now on!

    I would anticipate a prompt reply to this email, and please do not humour me again with your "no reply" email address - (another example of the ridiculous way that healthybuy and whatever else names you operate under )... run their CRIMINAL business!! I would like a reply by close of play 16 June 2011. Money is to be deposited by then as your 5 day goodwill gesture expired today!!

    I want answers and I demand to know where MY MONEY IS ???immediately!

    > From: [email protected]
    > To: nicola.
    > Subject: RMA Package Received
    > Date: Wed, 8 Jun 2011 14:41:01 -0800
    >
    > Hello,
    >
    > This is a courtesy email to notify you that we have received RMA package #
    >
    > Please allow 21 days for our staff to open your package, verify its contents and process your RMA request. After this process is completed a refund check will be mailed.
    >
    > You will be sent an email when your RMA process is complete and your refund check dispatched.
    >
    > Best regards,
    > Cheryl S.
    >
    > -----------------------------
    > support.healthbuy.com

    0 Votes
  • Fo
    ForTheRecord Mar 09, 2011
    This comment was posted by
    a verified customer
    Verified customer

    i apologize, but last night i wrote a very long comment and it didnt get here, i submitted it, but it is not showing here.

    0 Votes
  • Ca
    Carolyn Dickson Mar 07, 2011

    I wish I'd seen this Web site before I got drawn into this SCAM. I ordered the teeth brighter system that was recommended, quoting a Utah mom I'd read about in the newspaper. It appeared legitimate, and I signed up for the two product system, with two different product names, which were billed separately under two different company names, which I find have two different support groups with two different names for contacting. Purposely made confusing, I'm sure. The TeethBrilliant product by HealthBuy was very inexpensive couched as a promotion; and to order, I had to check a box that I had read Terms and Conditions. I did glance at the fine print, but failed to recognize the notice that your credit card would be billed $99.95 for TWO months for a MEMBERSHIP. The order invoice listed nothing about this, and the confimation e-mail immediately sent to my computer didn't list it either, so I didn't expect any additional charge. It just shows up on your credit card, and since the other product was similar in price (with a supposed rebate after subsequent orders) and wasn't billed until the second month ON ANOTHER CREDIT CARD (and I believe I only gave them one credit card number), I wasn't suspicious until after they had taken $200 from my account. I called the hard-to-find contact number to complain but they are flying under the legal radar even if they're unethical and misleading. Having seen these complaints about the company too late, I realized I'd been TAKEN IN by a SCAM and cancelled the credit card they had billed so they could no further access it. I would have sent the product back for a refund, but there is a good indication that I would never receive any money back, certainly not for the stupid MEMBERSHIP, so I've kept the product and will eventually try it. If the product is anything like the company, there's no hope it will really work. Even if it does, I would never have spent this amount for this system. I would advise anyone to stay completely away from this company!

    0 Votes
  • Ca
    Carolyn Dickson Mar 07, 2011

    All I can do is add my voice that they are a SCAM. I was enticed into ordering an inexpensive "special offer" of a teeth whitening system with two different products under two different companies with two different names that appeared on two different credit card billings. While the product was very inexpensive, they buried in the fine print of the Terms and Conditions (which you had to check to order the product) a notice that you would be signed up for a MEMBERSHIP with costs of $99.95 billed to your credit card for TWO months. When checking out, nothing about this appeared on the invoice, nor did it appear in the e-mail notification of purchase. You just get the surprise on the credit card bills. Having seen these Internet complaints after the fact, I called the support number, but they are under the radar legally, if totally unethical, and I realized I'd been "taken." I see that it would do me no good to trust them to refund any money so haven't sent the product back. I cancelled the credit card they used (which wasn't the one I listed on my order!) and would advise anyone to avoid this company completely!

    0 Votes
  • Fo
    ForTheRecord Feb 18, 2011
    This comment was posted by
    a verified customer
    Verified customer

    by the way im not for immunizations, and this is why i will keep going to inspirationtoday.com to pour out my heart, my thoughts and my feelings to request prayer with their help with their moral support and their prayer support and its a good outlet for me and anyone else that would like to share their thoughts and their feelings for the situaion you may be in, a hardship of any kind, that wears on you physically, mentally, emotionally, and spiritually [you may be in, that im in, i have snapped out dont know how many times concerning some of my next door neighbors and feeling like it is like a roomate kind of situation, i dont know how many times i have sat there in front of my computer to request prayer over my sitaution for hours and hours and for many years now.somtimes your own weaknesses can help you out plus i like to call him Jehovah God in your lives.my weakness i would be too EMBARASSED to actually commit any crimes like killing someone even though i been very wrathful at times and very angry at some of my neighbors for their offenses to me.[without going into all their sins against me]i made a verbal agreement to the property owner that if he let me move back into this apt im living in now, i came full circle, i lived here back in 1993 and i been back in ths same apt again, with a bad neighbor, we share a wall.im one side and he is on the other side, so its like living in a house with 1-9 nighbors and he just lives too loudly for me .my weakness is that i wouldnt want to be 1 of those wanted posters and on radio, tv, newspapers, hunted down for my sins if i had ever attempted to harm someone face to face, or even killed someone from becoming insane from that 1 or other neighbor, then i would have the suspect status hanging over my head, and when got arrested, go to jail or even prison, and then have to go to trial, and then be sentenced to life in prison, or sentanced to the death penalty if we still have one, and that would be the biggest HUMILIATION to be put to DEATH or to have to live my life in prison and without the possiblity of parole, over this 1 bad neighbor.but i made the verbal agreement to the property owner and so i have gone to hell because of circumstances beyond my control, and i never expected in my wildest nightmares to have a couple of really bad neighbors.that could make me so ANGRY the WRATH OF ----like the WRATH of Jehovah God.thats why i wouldnt kill someone.whats your weakness that might keep you out of trouble from doing something bad even though you could plead temporarily insane yourself some times.i just need to share this.going to inspirationtoday.com and wrting my thoughts and my feelings down for moral support nd prayer support helps me feel better even though i am faced with my neighbors circumstances beyond my control, there is just too much information where i live, and i dont even have to ask any questions about what is going on, its like rice walls, where i can hear 99% and to 100% whats going on in this building, like one big house seperated by some walls and like living in a roomate like situation.too much information thats going on around here, around and about me.i think there is a scripture in the bible that vengeance is Jehovah Gods[veangeance is HIS[Gods].what goes around comes around, how i feel that those 2 bad neighbors have done to me and to my other the good neighbor friend and to me it will be given and pressed down and given right back to those bad ngihbors and then some.and then they will wish that they NEVER were born.it is not success to them if they try to climb the ladder of succes by stepping all over those all along the way that have lived next door to them and felt pain and suffering and have felt tortured from their miscellanious mischief, being thieves and being murderers by continuing to take advantage of the situation that are circumstances beyond my control.and are beyond the other decent neighbors control.when the prpoerty owner says no, he means no!!! do not disturb your other neighbors.i said if anyone is going to move out of this apt building its going to be me!!! i would rather live in a shelter for the homeless, i have maybe for 1 or 2 nights because of circumstances beyond my control [another situation]where i felt i couldnt stay in that other situation for a couple of nights, and then eventually moved out and then back with the person that was casuing me troubles till i got on social security disablity and started looking for another place which i found this apt and have come full circel and then the 2 bad neighbors i have now, is not good.i dont want the property owner to kick the 2 bad neighbors out on the count of protecting me, i would rather be the one that moves out of this apt, but i made the verbal agreement to stay here as long as i live.so im livng so close to some people i wouldnt want to purposefully want to roommae with.i will be intresting to see what happens when i get the breakthrough[s] from Jehovah God that i Desperately NEED.but with keeping my verbal aggreement with the property owner and the promises i made with Jehovah God too.to continue to live life as best as i can, and so Jehovah God is keeping his promises to me so far.goodnight now.ZZZZZzzzzz starts to snore.

    0 Votes
  • Fo
    ForTheRecord Feb 18, 2011
    This comment was posted by
    a verified customer
    Verified customer

    sometimes what you bought is not what you need or want and you have paid for it, find out if you can give it back for a refund[for a short period of time if you send the products back within the amount of time they usually wil give you a refund or even let you turn in the item and get another product for the same price, be it a kit on how to make some money, or exercise equipment, or to donate money to help kids and to get pen pals, i think sometimes they want you to eventually adopt a child you write to, they sent my money back to me because they thought i just wanted several pen pals at the time, but they had tried to match me with 1 special little girl who would have been a wonderful little girl to write to and to go meet she and her biological parents and her brothers and sisters someday this site strongly encouraged meeting the girl and her family, but i had just had a miscarriage[not a planned pregnancy] and i really didnt think i was ready to take care of a child or children.and gave her picture back and we never had any comunication.or take back make up to the store with the recipt and get my mony back, or maybe to exchange items is a posibility if you really dont like what you bought, save the receipts to return items to exchange items.if you dont understand their policy because it sounds complicated try to keep it simple or shop where you family shops and your friends shop. i have a folder that says FRAUD ALERT because i had bought into several different companies selling supplements[online and offline] and it was for weight loss supplements get the product free apparently and just pay shipping and i kept calling this company about how i had asked for this 1 product and how they sent me another product name.and how this 1 company when i finally kept calling them and talked to a person once sorry they said because they sent me the wrong product they will send me one for free so i never got the product, and recently i got an email from God only knows and they said they are charging my credit card info they had for me, charging me not for the product but charging me for the low cost for shipping handling and are sending my product, the and their line kept saying all the circuits are busy try again later.how frustrating is that?!!so i gave up on trying to get my phone call through.no more, so maybe this is that company that might be trying to make good, maybe they didnt charge me for the shipping and handling as it says on a recent email .i never heard of this company before[i think i deja vu heard of that supplement before, it could be called a sister or brother company, that had advertised online.some of the people i have spoken with helped me to cancell programs in my journey with random companies i tried to get free trials, just pay this amount or that amount for shipping and handling and get the prduct for free or give back the product with the supplements in it, but i didnt get a email reciept as they said i would confirming my purchase of the product which got me out of some kind of program auto ship[that i had signed up for at an earlier time with them.and there was this company who sold me some supplements over the phone and i didnt notice it when i first looked at the bottles but when i was talking to them over the phone rolling the bottles around in my hand i noticed that it looked like someone had taken off the labels and put another label on top[i couild see the other label that they couldnt quite get the label off] of it so i called them and someone told me that yes they took off the first labels and then put new designer labels on the bottles.how tacky i wish i would have told the representative.and then this other time when i got these other products it said on the bottle capsules, but when i opened the bottles it had tablets in them so i inquired from that seller of those products and they told me that they had 2 manufacturing companies with the same exact product whether you get a bottle that says capsules and tablets are in the bottles its the same proprietary ingredients in capsule form or tablet form.so i accepted that as the truth.where there honesty and truth i went ahead and kept those products where i believe were honest and the truth explanations, some people may send back those products and ask for refunds, i had a sense of feeling well with this product called hgh energizer.then i thought i might be getting a yeast infection, but i might have an allergy from using toilet paper so for awhile i stopped taking all supplements for a time trying to figure out why i was having an allergic itchy crotch, like maybe a yeast infection, then i realized that this product i had bought at rite aid store[[[ called genisoy soy protein vanilla shake]]] with all these vitamins and minerals when i had drank quite a bit i heard about actress britany murphy and her husband dying [passed on into the total spirit body i call it]they had both died she first and then her husband of Anemia and Toxic Mold, and this genisoy product i had been guzzling down, i left the dirty cups and mixing spoons out for a short time before washing the dirty dishes, and i noticed that the cups started to look like black mold, right before my very eyes, hmmm [[[TOXIC MOLD???]]]i thought well then later the rubber gloves i used to wash the dishes was getting moldy fast, hmm, if that is what is happening to the dirty cups after i just used them to drink the genisoy product, and the rubber gloves[which i never seen mold like that from dirty dishes from not being washed for longer than the cups that had been just used by me, what would be going on in my system from drinking that genisoy product????i think that is why my system had the allergy, and the mold on the rubber gloves i kept around for a while to see how the mold might grow and keep ruining those dish washing gloves [rubber]would do.i put the genisoy product into the trash can and am never going to use the product anymore, and i could also be allergic to the kinds of soaps i use in bathing.or any kind of products that are drying, like to wash clothes with, i heard that when you get older, you can become more allergic to things more. to perfumes etc.maybe to household cleaners. too.we can use cleaners that are more safe for us and for our children and to our pets.water and vinegar for cleaning, or buying and using products that are better for our Ozone, better for cleaner air for us and our planet earth.and for all creatures on planet earth in general.

    0 Votes
  • Fo
    ForTheRecord Feb 18, 2011
    This comment was posted by
    a verified customer
    Verified customer

    oh yeah by the way there is the seven hundred club[[700 hundred club]] that i had seen on tv first[ just like i had seen inspiration today on tv first] and then my sister told me that the [700 club] has a phone number to call them for prayer 24-7 for FRREE.[[[i am not a Jehovah Witness, but i have studied with the Jehovah Witnesses on and off*** over the years.]]]

    0 Votes
  • Fo
    ForTheRecord Feb 18, 2011
    This comment was posted by
    a verified customer
    Verified customer

    hello all.im back to let you know that i have been buying supplements for awhile now from RITE AID store, they have a Variety of products to choose from, they have this GNC isle too.i still have some of the products i bought from health buy.com in my cupboard shelf and im also willing to try new products from other stores in general in the town i live at healthfood store that i sometimes go to.im also trying to keep it simple.i dont want to get carried away by taking too many supplements at the same time and get sick or possibly die from taking too many supplements at the same time.are YOU PEOPLE AWARE that the FDA[food and drug administration] in united states of america may not have approved of all the drugs sold in this country, and there is a warning that all these supplements sold for this ache or pain or sold saying that it might help you, well these supplements arent supposed to say that they can treat your whatever it might be, some things may seem to help you and there are people in the herbal business [like an herbal doctor] that can actually try to diagnose you and then try to treat you with natural flowers, and herbal supplemnts, and maybe with multi vitamins[you can also take the herbal books ideas and try some of the things that many others have tried foods in the store that can help you soften your bowel movements and to help you have regular bowel movements, i used to read up more about this stuff.its interesting.if you are taking any perscription drugs or over the counter drugs you i highly recommend you talk to a doctor before taking new supplements so that you might feel better that the new supplements you would like to take are okayed by your doctor, i am not taking any prescription drugs from the doctor right now[my choice], i used to, but i have faith that the handful of supplements im taking right now are okay, im willing to try .over the counter supplements.i have been trying a variety of vitamin, mineral, herbal supplements for many years now, and i have felt reasonably good, better, and best at times.i wish you all the best in finding, good, better, and best health for yourselves.and getting GENUINE, REAL, help with with your Purchases from wherever you may shop, in real life actually in the stores and online shopping.if these companies are really real they should be willing to help you in any way they can for the companies and for their businesses with the public. like Franchises to keep each and every customer reasoanbly satisfied so that the customer feels heard and listened to and will try to help you to solve your problems if you ever have complaints, when you or them the companies your shopping with may have misunderstandings, whenever i hear from this site, i put it and many other emails have saved and put it into my folder called [[[request for prayer.]]by the way i go to this website called inspirationtoday.com and i go there and pour out my thoughts and my feelings and they assure me that they are praying over my prayer requests.me and you and the public can go there 24-7 and request prayer 24-7 for FREE, and WE can call them its not a toll free number call them 24-7 and request prayer.i usually go online and stay there at inspirationtoday.com and pour my thoughts and my feelings out as often as need to or want to or even if i dont feel like it, about this world, and humans abusing themselves and humans abusing other humans and humans abusing animals, i sat there sharing some of my knowledge of alot of examples of animals that i know have been abused by humans and are still being abused on this planet earth and there may be other abuses to humans and to animals that i may not know about. long list of wrongs done to people by people and wrongs done to animals.abuse is wrong.some people or alot of people cant seem to be able to speak for themselves and animals cant speak for themselves.well im going to try to get some sleep.after all, i call him Jehovah God, Jehovah God gives us our HIS Dearly Beloveds SLEEP, we need sleep as humans and animals need sleep too, but Jehovah God does not sleep.i guess Jehovah God doesnt need to sleep.by the way im not a Jehovah Witness, but i have studied with them on and of over the years.

    0 Votes
  • Fo
    ForTheRecord Jan 24, 2011
    This comment was posted by
    a verified customer
    Verified customer

    whenever i talked to the real health buy.com they were all real nice to me, polite.please see the most recent contact info phone number to call custer support. it seems that there might be a fake company that is trying to pass themselves as the genuine healthbuy.com im sorry for anyone heres BAD LUCK with the people you may be dealing with.if its the real company or a few people or a group of people pretending that their the real thing.[HEALTHBUY.COM]may be you could ask the better business burau to check out these companies you are dealing with.i havent had any of my own complaints at all with the Genuine Healthbuy.com im so sorry for the troubles you are experiencing!

    0 Votes
  • Ve
    veena sampson Jan 24, 2011

    I buy Three bottles of Master Cleanse Pills $ 119.82 and I am still waiting for the delivery to arrived overt two weeks now and I have no phone contact and no email address to contact these people . How can I reall fet them to respond to my email I want my money back.

    0 Votes
  • St
    star.2008 Jan 13, 2011

    I agree with all your complaints! This is a fake company. I ordered products that did not work at all!!! Every time I placed an order did not arrive and I had to nudge several times and then when I got the product I saw it was shipped from another company in Europe. Since they have my email address I receive a lot of disgusting spam emails promoting sex and drugs.
    Even the costumer service people where impolite on the phone. You people at Health Buy should go to jail !!! Criminals !

    1 Votes
  • Fo
    ForTheRecord Jan 03, 2011
    This comment was posted by
    a verified customer
    Verified customer

    what are you going to try to talk about?im sure everyone that reads this will wonder why you need/want their phone number so that you can call them.you should state your business on this site.

    0 Votes
  • Fo
    ForTheRecord Jan 03, 2011
    This comment was posted by
    a verified customer
    Verified customer

    whos phone number?

    0 Votes
  • Sh
    shakuntala Dec 30, 2010

    i need you phone number so i can call you

    0 Votes
  • Be
    Bernii Oct 29, 2010

    Another connection: Idol Lash is being sold on the eBay by Health Beauty Offers Herbal Store which offer the same merchandise like Health Buy.

    0 Votes
  • Fo
    ForTheRecord Oct 29, 2010
    This comment was posted by
    a verified customer
    Verified customer

    thank you for the information Bernii

    0 Votes
  • Be
    Bernii Oct 28, 2010

    Please see the website Idol Lash - www.idollash.com . If you check their contact, you can see, that they have the same
    1.United States Office address
    2.United Kingdom Office address
    3.United Kingdom Customer Service number
    4.US and International Customer Service +[protected]
    Healthbuy
    US and International Customer Service +[protected]
    Office Hours: Mon. Thru Fri. 9:00am - 5:00pm PST (-8 GMT)

    United Kingdom Customer Service + [protected]
    Office Hours: Mon. Thru Fri. 9:00am - 5:00pm PST (-8 GMT)

    French Customer Service + [protected]
    Office Hours: Mon. Thru Fri. 8:00am - 6:00pm CET (GMT + 1 hour).

    By Mail:
    United States Office
    2049 N. Lincoln Ave
    Burbank, California 91504

    United Kingdom Office
    Unit 1, 15-17 Caledonian Road
    P.O. Box 159, London
    England, N1 9DX

    IdolLash
    US and International Customer Service + [protected]
    United Kingdom Customer Service [protected]

    By Mail:
    United States Office
    2049 N. Lincoln Ave
    Burbank, California 91504
    United Kingdom Office
    Unit 1, 15-17 Caledonian Road
    P.O. Box 159, London
    England, N1 9DX

    http://www.idollash.com/about_us.php
    http://www.healthbuy.com/about.php

    And the same some of their sites:
    http://www.healthbuy.com/contact.php
    https://www.websupportcenter.com/support/contact/

    The fraud obviously relate to other incident. Try to ceck this complaint:

    0 Votes
  • Fo
    ForTheRecord Oct 05, 2010
    This comment was posted by
    a verified customer
    Verified customer

    i talked healthbuy.com rep on the phone and they told me that their website is healthbuy.com, i said i couldnt find it, then i found it.here is a phone number that i talked to healthbuy.com with :HEALTH BUY CUSTOMER SERVICE IS :8I8-303-9253

    0 Votes
  • Ro
    Robert prandeski Sep 30, 2010

    iwas supposed to try weight lost pills with colon clense, an just pay s/h on both an got stuck with a 2 months, worth, of colon clense, an charge my credit card 90.00 dollars, and no phone number to reach anyone! stay away from healthbuy poducts. very upset costomer.

    0 Votes
  • Fo
    ForTheRecord Aug 21, 2010
    This comment was posted by
    a verified customer
    Verified customer

    *** i think that the GENUINE healthbuy.com may have changed their web address to healthbuy.org ***** although i havent confirmed that change with the GENUINE healthbuy.com yet. that i Know i have been Doing Business with.and i have been a Satisfied Customer with the GENUINE co.

    0 Votes
  • Fo
    ForTheRecord Aug 21, 2010
    This comment was posted by
    a verified customer
    Verified customer

    it looks like Whomever you bought from may have been a FAKE COMPANY[ Posing] as health buy.com; a person or more than one person That Scammed You, not the REAL[Genuine] health buy.com, health buy.com changed their web address to healthybuy.org LOOKS LIKE;[check it out]PHONE NUMBERS LISTED***ADDRESSES LISTED. i bought from them bowtrol product[works for me, when i use it], omega 3-6-9 product[i liked it for the fish protein benefit], hgh energizer[ this product gave me a sense of well-being, being well[ i had ordered these 3 products and received these products in a reasonable amount of time and tried thes products in the distant past]i just entered into a lifetime free refill program[08-18-2010, i have not had any problems with ordering or getting my products.***there was 1 thing that i had asked right away about concerning the hgh energizer on the package LABEL it said Capsules, but on the inside There Was Tablets, i had asked Someone Representing Healthbuy.com at the time to look into it and investitgate for me, one year has passed by.and so 1 year later, on [08-18-2010]i had been getting alot of calls on my caller id[from this 1 phone number] and then i decided to call it and i had spoke to healthbuy.com representative that offered me the offer of a lifetime free refill program, refills for life, i just pay shipping [each time]i wrote notes while they were answering all my questions i had.then i got a follow up call that my product will be shipped in the regular mail, i should be recieving my product in the next few days.by the way i paid a 1 time membership fee 49.97 for hgh energizer .and i was comfortable with that they apparently have 2 manufacture companies for the HGH ENERGIZER product, [one makes Capsule Form and the other makes Tablet Form]so whichever HGH ENERGIZER Product i receive They Both[Capsule Form, Tablet Form] Are Made With The Exact SAME Proprietary Blend] on the bottle of HGH ENERGIZER i wrote the date[08-14-2009] as the date i first started trying the HGH ENERGIZER Product.

    0 Votes
  • Ca
    Cati Aug 12, 2010

    Def. Happened to me never completed order page incurred an error. Never once clicked a final step. Than moments later I seen in my E-mail box a confirmation of my order. Than shortly this man from a local number continually called my phone. I Answered once and stated I never confirmed order and would like to cancel it. the man states "Mamm' I'm simply trying to confirm your mailing address and there is nothing I can do to cancel the order. That you will have to contact them." I than said not confirming my address thank you please stop calling. Sure as hell that man called 5 more times. I finally went online with my phone company and had the local number blocked FOREVER! fricken punks worst experience annoying irritated hot and bothered by CRoooks for SURE!

    1 Votes
  • Im
    Imprudent Aug 03, 2010
    This comment was posted by
    a verified customer
    Verified customer

    We were also ripped off.
    The Order Page would not give a final cost summary so I could not confirm the cost I would be charged. There was no option to Quit or Exit so I crashed the page.
    Within a minute I received an email inviting me to complete the order, which I ignored.
    Then I received an email confirming that an amount approx 5 times what I was considering paying had been charged to my Credit Card. And my Bank confirmed the money was gone within minutes. Now I have to go down the path of challenging this through my bank, after I pay the Credit Card bill.

    1 Votes
  • Ah
    ahm.Krish Jul 28, 2010

    Healthbuy website got a contact page with seperate Phone numbere for US & International, UK and French customer service. http://www.healthbuy.com/contact.php.
    Always call the customer care number before buying anything online. When ever you are opting for Free trail, be aware of the terms and conditions and deadline to opt out of it.

    1 Votes
  • Ja
    janelle cassar Jul 07, 2010

    Im really concerned now, i ordered a bottle of pills, the total amount came to 61.88 australian dollars but $75.77 was debited, im trying to find a way to contact them now.

    1 Votes
  • Ka
    kangarookam Jun 19, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I have dealt with healthbuy.com for a number of years now. I have not ever had a complaint other than one shipment which was delivered to someone else and I got theirs. On phoning them we were told to keep the orders and they were sending the correct ones.

    I had the amount deducted from my credit card that day.

    I placed an order yesterday and checked the box for postage in error, instead of monthly shipping. I called the customer care, they answered the phone in good time, and the guy was friendly and corrected the faults. My account was credited with the amount immediately as confirmed by email.

    1 Votes

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