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Hallmark Store / 5/14/15 discriminatory customer service

1 825 Dulaney Valley RoadTowson MD, United States

Went to Hallmark store for a greeting card for an event that just passed. Asked employee about getting them from the backroom, when I was told they would do when I called earlier that day. Employee immediately offers me the "Mahogany" card collection. When I asked what that was, "Jan" told me those were "the cards for ethnic people." She also proceeded to say they also had "cards for everyone else." Our of sheer desperation I purchased what I needed, but not before explaining why her comments were inappropriate. She was argumentative and unapologetic everyone after admitting she had discriminated against me. I will never shop there again and may pursue legal recourse.

Dr
May 15, 2015

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