Guthy-Renker LLCScam

Review updated:

I too ordered the hair product online. I never authorize automatic shipping but received their shipment. Called and cancelled but they won't refund the shipping of $7.95. I'm calling my credit card company and let them deal with it. I'll get my money back one way or another. Lucky for me I still have time to return my initial order and get the $29.95 back. Their product left my hair flat and oily. With short hair it is not the product to use. Of course they show women with long, thick hair on all their commercials. I guess I need different hair. I would never advise anyone to use their products.

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  •   Aug 31, 2008
    Guthy-Renker LLC - Beware of Sheer Cover
    Guthy-Renker LLC
    United States

    It dries my skin, rubs off easily and only lasts for 4-5 hours at the most. The powder can be quite messy. The infomercial claims it looks natural and feels weightless, but I found it to be quite the opposite. My skin still looked like I was wearing make-up.

    It also claims it can cover birthmarks etc, but mine were definitely still noticeable even after using this make-up.

    Perhaps Sheer Cover works for other people but I was not impressed with it, after all their promises on the TV! It also took ages to finally arrive.

    I recommend you buy a long-lasting concealer or foundation (such as Revlon's Colourstay), at least it lasts longer.

    0 Votes
  •   Mar 08, 2009

    Continually send product without permission and bill customer for it even after they have been told not to. I have recd products from them and told them I didn't want them. Not to bother me for payment as I wasn't going to pay for it and still insist that I return the merchandise with a prepaid postage they will send to me. I don't believe that a customer should be treated that way. I told them when I get low and or run out I would maybe reorder but they won't listen. So should one have to return the merchandise and be sent out of their way because they refuse to not stop your orders. How can I stop them? This the SheerCover company. They do not have a payonline option without giving your Credit Card Nbr like most places and they do't even show what your amount owed is online. Please put advice on comment

    0 Votes
  • Pr
      Jan 02, 2010

    WEN Hair Care is sold directly by Chaz Dean Studio at his website You can also order at or and type in "WEN Haircare" and either site.

    Here is the Corporate Office information for Guthy Renker:

    41550 ECLECTIC ST STE 200
    PALM DESERT CA 92260
    [protected] Ask for Customer Relations
    [protected] dial ext# 5001 for Customer Relations

    Open 9-5 weekdays Pacific Time.

    0 Votes

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