Gurney's / rootstock & refund
Bottom line: poor quality product shipped, in Spring when plants grew, turned out to be wrong plants, NOT what had been ordered. After promising full and complete refund and no refund arriving and eventually a partial credit offered then a full refund again promised, a refund of 25% arrived.
Complained and was told it was MY FAULT.
Worst, I was refused conversation with accounting and management.
They totally and completely blew me off.