CanvasPeople
Reviews and Complaints

As a professional photographer, I have pretty high standards when it comes to my work being displayed anywhere! I ordered a very nice sized 18 x 24 thick canvas for one of my favorite customers and let me just say that Canvas People did NOT disappoint! The shipping was fast and accurate even though it was in December! The colors were brilliant and the quality of the canvas itself was all around beautiful! I did pay a little extra to get the thick canvas and it was worth it! It wasn't very much either. I will definitely be ordering more of my work through Canvas People to display at trade shows! Thank you, Canvas People! YOU ROCK!

Great product. Package got stuck after initial shipped notification. Customer service was frustrating. Gave a canned answer that didn't demonstrate they looked into the concern. However the next day, the package did move and get delivered. Showed in the pending stage for over a week before actually moving. As someone who has worked customer support, don't assume the customer is stupid.

Have a canned answer first that didn?t demonstrate that they actually looked into the issue. After I called them out, a much better and informed response was sent. Don?t assume the customer is stupid. I worked in technical support and this is one of the biggest turn offs for people. Most of the time they have done several steps before contacting so canned answers waste time and are frustrating.

Absolutely love the three canvases I have gotten from this company! I am showing what I have and spreading the word, this company employees so many US citizens it’s awesome and they do fantastic work, definitely will promote and support them.

All the canvas pictures I’ve order from them have been awesome! My daughter is autistic and sometimes throws things, and they’re tough enough to survive without the typical breaking glass. Now I can still have pictures of my family without the mess.

I've ordered many sizes of canvases and I couldn't be more happy with how they turn out. I've also ordered a pillow of a print for a gift and it was awesome! I will continue to order from Canvas People- they provide quality work with a quick delivery!

They always do a great job on my canvases! The one I received from [protected] is a different story and I have to say it was because I didn't take their advice of choosing a better picture.Believe me I will listen the next time I order a canvas.It turned out blurry because of it.

Picture came out great. One thing people should keep in mind regarding blurriness and resolution is the quality of the source photo. More pixels = better quality. With that said, it does seem like CP should alert or warn people if their file won’t produce a clear printed picture at x size(s).

I purchased a canvas as a present for my wife, and she really liked it. It was a promotional offer where I only had to pay for shipping. The overall cost was reasonable. If you compare it to buying a canvas on another website that offers free shipping, the prices are similar in the end. I am very happy with the quality of the canvas and the fast shipping.

My canvas came out great. I am very pleasedwith theservice of canvaspeople. I would highly recommend this company for having your personal photos printed on canvas. The delivery was great also, it came very fast and the packaging was excellent and kept my canvas in perfect shape. Thank you Canvas People!

I love canvaspeople.com! I have gotten sooo many canvases made by them and everyone I’ve given canvases as gifts to has loved them too! I just had my first mug made there for Father’s Day, for my son-in-law, and it turned out great too! There’s no where else I would go! I’d give them more than 5 ? if I could!

Love every single photo I've had converted to a Canvas and I've done about 30! They're each great clear quality , not blurry, and ready to hang up! I also love the size options! I just wish you'd do panoramic photos! I've a few from the Grand Canyon and a local lake I'd love to have converted for hanging!

To Whom ItMay Concern: Our canvas came bavk and it is completely unsatisfactory. The image is bad and unclear at best. I am returning it to you and would like you to fix this error immediately. The image I sent was from our wedding from a professional photographer so I do not understand why the quality came back so poor. Sincerely

I've ordered quite a few canvas prints from Canvas People and have always been happy. The new option to not wrap the image but instead display the full image on the face also solves what I felt was a challenge with smaller prints in the past. Orders have always been received on time, and the last order was actually delivered about 5 days earlier than expected.

I liked what I received. I ordered my 11x14 canvas during a promotion. The canvas was free but shipping was around $20. All in all what I ordered was worth it. I would order another in the future but only if there's another promotion. It came in a timely manner as well. There's a lot of options to customize your order. Pay close attention. Not all options are free.

I HAD NO IDEA HOW BEAUTIFUL THE CANVAS WAS GOING TO BE UNTIL IT ARRIVED AT AT MY HOME. I CERTAINLY WAS NOT DISAPPOINTED. IT CAME OUT SO GOOD! AND I THINK THAT IT IS A REALLY DIFFERENT TYPE OF GIFT FOR ANY OCCASION. THE PRICES WERE ALSO GREAT. I MYSELF BOUGHT MINE WHEN THEY WERE HAVING A GREAT SALE. I WOULD RECOMMEND THIS COMPANY TO ANYONE. I AM CERTAIN THAT YOU WILL NOT BE DISAPPOINTED.

The tracking link for my shipment never worked so I was left guessing when my package was going to arrive. Upon opening the box that packaged the Canvas I noticed the colors on the right side were extremely faded in comparison to the left side of the canvas. The right side of the image is extremely grainy and distorted. I'm unsatisfied with the quality of the print and was really hoping for more.

This isn't my first time ordering from Canvas people but this is the first time I have been disappointed.. I ordered 2 items, I am very satisfied with the portrait mask. The canvas is what I was disappointed with. I paid for color pop but the photo end up having a yellow hue on it and it makes everyones teeth and my face look yellow but the color red was nice.. When I say yellow im mean yellow, im very unsatisfied with my canvas

I placed an order to be delivered to my parents house that did not arrive, but I had suspected longer shipping due to COVID delays. When I emailed canvas people they said to check on the shipping in 2-3 days and then get back to them. It appeared to be stuck in transit, they created a new one and shipped it and within 3 days my parents had a beautiful canvas of their favorite grandbabies, no questions asked or extra money needed. Excellent customer service. Very pleased.

The picture is decent for a canvas print. It definitely isn't as sharp as the original image. I have printed the same image in bigger format paper prints and they are sharp. I can't complain much for a canvas print but it does seem some what blurry. I have seen some sharp canvas prints before but for a much higher price. I only had to pay for the shipping on this order (which was pretty high) so i can't complain. But I don't think i will order again. Shipping was really fast.

My canvas print arrived on schedule and well packed. Other companies I've ordered from have not been as well packaged and the canvas had been wrinkled - I was very happy to see that this canvas print was stretched nicely and there were no wrinkles or warped wood stretchers. The quality of the print was ok. Not as clear and sharp as a paper print of the same photo. On the canvas the little blurring of image looks ok and gave it a painted look. All in all I was very pleased with my order.

I ordered a 16x20 size canvas for my daughter's birthday & I was very disappointed to see, when I received it, that part of her face was missing in the photo! Canvas People had enlarged the photo too much & not only did it no longer fit properly in the space allowed,but I could barely see the beautiful ocean & sky background behind the people, because the people in the photo had become so big. When I contacted Canvas People customer service about the issue, they blamed me for not cropping it properly! They are supposed to be the professionals,so shouldn't they preview the photo & fix such an issue BEFORE they make the canvas? Well, they would not admit to any wrong doing on their part, so they will never get anymore business from me. There are many canvas companies to choose from & I will choose one that cares about satisfying their customers in the future. Very BAD CUSTOMER SERVICE! :(

I placed an order with this company for a picture as part of a promotional package deal that I received. After placing the order, I realized that the price and shipping address were incorrect just a few minutes later. I called the company to correct the shipping address, as that was the first mistake I noticed. They told me that they needed to submit a ticket to their shipping team to make the correction. They assured me that they would call me if there were any issues. Two days later, I noticed a charge of $44 on my account, which was double the cost of the order for shipping only. I called to inquire about the charge and they told me that it was an error since it was a promotional order. They said they would refund me.

Later, I received an email from the company with a shipping address listed as "San Diego," but it didn't include a specific address. So, I called again to make sure that the package was going to the correct address. They informed me that it was not and said they would update it. They promised to call me back on Monday to confirm the changes via email. However, I didn't receive any call on Monday. Frustrated, I called them back on Thursday because the gift I ordered was needed by a specific date. They informed me that the package had already been shipped to the incorrect address. When I explained that this was my fourth or fifth call regarding this issue, they told me that they would not provide any refunds and would ship it to the correct address instead. I told them that I no longer needed the gift due to their incompetence, but they insisted that it was their policy.

Currently, I am disputing the overcharge with my company and seeking a refund for the entire amount. I paid more than necessary for a product that I will not receive. Dealing with this company has been a complete hassle from the moment I placed the order. I made multiple calls, but they were unable to resolve anything, even though the issues were very clear.

I received a promotional email offering a 75% discount, but when I went to the order form, the discount was only 65%. I sent an email to inquire about this and received the following response from CanvasPeople on August 25, 2022, at 5:13 PM (5 days ago):

"Thank you for reaching out. We apologize for any confusion caused by the discrepancy in the discount. Our promotional email stated a 75% discount, but the order form only reflected a 65% discount. We understand your frustration and apologize for the inconvenience. We will make sure to address this issue and ensure that our future promotions are accurately represented. Thank you for bringing this to our attention."

I appreciate their response and their acknowledgment of the mistake. However, I still feel disappointed that I couldn't place my order at the advertised promotional price. It seems like they completely missed the point. Trying to place an order at the promotional price, only to have the system not accept the discount, is unethical and potentially illegal. It's false advertising, and I hope they take steps to rectify this issue.

Got my canvas from CanvasPeople and it came on time, which was good. But when I saw the print and the way it was built, I was disappointed. I usually use other services for my canvas prints, but I got a coupon for a big discount at CanvasPeople and I thought I'd give it a try. I wanted to decorate my studio with a canvas print of my own work, since I'm a professional photographer and I know how to prepare a file and make a canvas look great. But the quality of the final print was so bad that I wouldn't even give it away. I was really disappointed because I was hoping to save some money and still get a good print. I have since ordered a print from another company, using the same file, and it turned out gorgeous. I can't recommend CanvasPeople, unfortunately.

The shipping cost is just too much, I mean, come on! I was expecting a reasonable 10-12 dollar shipping fee, but boy was I in for a surprise when I saw the actual price. It was way higher than I anticipated. And don't even get me started on the so-called "deal" where the 11x14 canvas was crossed out with a price of $106.00. Who are you trying to fool with that? I'm sorry, but you're not fooling anyone. I appreciate the free canvas, but let's be real here, I'm not saving $106. A regular 11x14 canvas costs about 35 bucks through a pro lab. Your site loses credibility when you try to pull off stunts like that.

But, I have to say, I did enjoy saving the $15 dollars and I will definitely be back because of the convenience of your site. Thank you for that!

So, I was scrolling through my Facebook feed and saw an ad for CanvasPeople. It said that I could get a free canvas print of my favorite picture, all I had to do was pay for shipping and handling. I thought, "Hey, that's a pretty good deal!" and clicked on the ad.

I was taken to their website and started the checkout process. The shipping and handling cost was supposed to be $1.95, but when I got to the end of the checkout, the total cost had jumped up to $34.87! I was pretty upset about this because I felt like I had been deceived. I only proceeded with the purchase because I had been thinking about getting a canvas print of my grandson for a while.

Now, I know that I could have gotten the same canvas print for less at Sam's Club or Walmart, but I really don't like going to stores. I prefer to do my shopping online. However, I don't think I'll be using CanvasPeople again for any future purchases. Deception is a big pet peeve of mine, and I don't appreciate being misled.

Overall, I would say that if you're thinking about using CanvasPeople, just be aware that the shipping and handling cost might not be what you expect. Make sure to double-check the total cost before you hit that "buy" button. And if you're like me and don't like being deceived, you might want to look elsewhere for your canvas prints.

I gotta say, I'm really happy with the canvas we got from CanvasPeople. The price was super reasonable and the quality is really good for what we paid. We even dropped it by accident and it didn't get messed up at all! I was really impressed by that.

The only thing that kinda bugged me was when I tried to use a link for a free canvas (just had to pay shipping), but when I went to check out it was giving me a different deal - 75% off and discounted shipping. I had to close out of the browser and start all over again to get the right deal. It was a little annoying, but at least I caught it before I paid way too much for the canvas.

Overall, though, I'm really happy with the canvas we got and I would definitely recommend CanvasPeople to anyone looking for a good deal on a quality canvas.

When I uploaded my own photos for a mask on CanvasPeople, I found that there weren't enough editing options available. It would have been nice to have more control over the placement and size of the image. Additionally, I wish there was a way to preview what the finished product would look like before making a payment.

One thing that was disappointing was that there were no pictures of the inside of the mask or any close-ups of the adjustable string. It would have been helpful to see these details before purchasing.

While it would have been great if the masks were CDC approved, they are not. However, the prices are very reasonable compared to what I would have paid bootleggers for a mask. I do wish that CanvasPeople sold filters or suggested adding a filter to the mask for added protection.

Finally, I think it would be a nice touch if there was an option to add personal text to the mask instead of just uploading a picture. This would allow for even more customization and personalization.

Overall, while there were some limitations with the editing options and lack of detailed photos, I was happy with the price and quality of the mask I received from CanvasPeople.

I gotta say, I had some trouble with CanvasPeople. I wanted to zoom in just a little bit and center my photo, but every time I tried to zoom, it cut off the arms of the people in the picture. And when I wanted to see what my photo would look like in sepia or black and white, I had to place my order first - not cool. Plus, they don't have any other features like color accent, which is a super easy thing to add with software.

And let me tell you, it's way too easy to accidentally add a pillow to your order. I was just trying to scroll up to find the regular "place order" button, but I ended up adding a pillow I didn't even want. And then I had to tell them "no thanks" to something I never even put in my cart in the first place.

Overall, I'm not super impressed with CanvasPeople. They need to work on their website and make it easier to use.

I recently ordered two canvases from CanvasPeople using a promo code that promised a small shipping and handling fee of $4.99 per canvas. However, when I received my order, I was shocked to see that I had been charged almost $50 for shipping and handling! I went back to the promo email to see if I had missed something, and sure enough, in the fine print, it said that the small basic canvas with no frame was the only exception to the shipping and handling fee.

I was disappointed to see such a high shipping and handling fee, especially since CanvasPeople is a business that surely has a shipping contract. It seems like they are trying to make a profit off of the shipping cost, which is not fair to the customer. If they want to charge a high shipping and handling fee, they should apply it to the items being purchased and charge an appropriate amount.

Despite this issue, I do appreciate the quality of the canvases that CanvasPeople produces. They are well made and look great on my walls. However, I would feel much better about my purchase if I was paying for the item itself, rather than $25 for shipping. Overall, I would recommend CanvasPeople for their quality products, but be aware of the shipping and handling fees before making a purchase.

from you about this issue. I'm disappointed with the lack of customer service from CanvasPeople.

I recently ordered a canvas print from CanvasPeople and unfortunately, my experience has not been great. Firstly, my order #[protected] is missing and according to FEDEX, they left it at my door. However, I have checked with my neighbors and no one has seen it. I have contacted CanvasPeople and they have not responded to my email. I am currently having FEDEX investigate the matter.

In addition to this, I also had an issue with the cropping of one of my pictures. The picture was terribly cropped and I had to add a border to see if it would help when placing it on the canvas. I was disappointed to find out that the canvas does not have to be the picture edge to edge, and that the picture can be placed in the center with a border around it. I have also contacted CanvasPeople about this issue and have not received a response.

Overall, my experience with CanvasPeople has been disappointing. I expected better customer service and attention to detail when it comes to the quality of their products. I hope that they can improve their services in the future.

I gotta say, I was a bit confused when I saw the offer for a free 11x14 canvas on CanvasPeople's website. I mean, who doesn't love free stuff, right? But when I tried to purchase some other canvases as well, I noticed that the prices on the free canvas offer site were much higher than the non-free offer site. I was pretty bummed out about it, to be honest. It didn't feel like much of an offer to me.

Despite my disappointment, I decided to go ahead and place an order anyway. I mean, the other prices seemed pretty reasonable, so why not? This was my first time ordering from CanvasPeople, so I wasn't really sure what to expect. I have a bunch of pictures that I've been wanting to turn into canvases, so I was really hoping that these prints would turn out well.

Overall, I have to say that I'm pretty happy with my order. The canvases look great, and the quality is really impressive. I'm definitely going to be ordering from CanvasPeople again in the future. I just wish that the free canvas offer had been available on the other site, too. Maybe next time I'll be able to take advantage of that deal.

All in all, I'd definitely recommend CanvasPeople to anyone who's looking for high-quality canvas prints. The prices are reasonable, the quality is great, and the customer service is top-notch. If you're looking for a reliable and trustworthy company to turn your favorite photos into beautiful canvases, then CanvasPeople is definitely the way to go.

I had a really bad experience with CanvasPeople. I ordered a canvas print from them, but they cancelled my order without even asking me. I was really disappointed because I was looking forward to getting my canvas. The checkout process made it seem like I would get my product sooner than expected, but that was not the case.

When I spoke with a representative, they kept apologizing and saying they were sorry, but they didn't offer any solutions or ways to make it right. I was really frustrated and upset with their lack of customer service.

After this experience, I will never shop with CanvasPeople again. I found out that I could get better service and faster production at my local Walgreens. When they cancelled my canvas, a colleague suggested that I try Walgreens photography for the same canvas prints.

I went to my local Walgreens and was blown away by the quality of their prints. I had my canvas within 24 hours and it was framed for 50% less than what CanvasPeople charged. I was really impressed with the quality and the price. CanvasPeople upcharge for everything they do, but Walgreens gives you the best quality for one price.

Don't be fooled by all of CanvasPeople's advertising. They don't deliver on their promises and their customer service is terrible. If you want a high-quality canvas print, go to Walgreens instead. You won't be disappointed.