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CB Retail Stores Guitar Center 2570 Crater Lake Hwy, Medford, OR, 97504, US
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Guitar Center

2570 Crater Lake Hwy, Medford, OR, 97504, US
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1:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Guitar Center - 1st Lied to about a Guitar I purchased

My complaint is, in may I went to guitar center and purchased a Fender Squire Affinity Strat
with 3 sets of strings and picks.Now I called up about a week before, ( after I got on line
and researched evrything I wanted to buy), So then i called them up and talked to a guy
named Shawn, Ole Shawn! said we got everything you asked for here, So me and a buddy went and drove an hr and a 1/2, we get there I asked for shawn and have to go find him so when I did
it was like I was bothering him, So I ask him about about the strat I wanted and he tells me they don't have in stock, all they have is black and a honeyburst in stockand no tabbaco sunburst at all so i sit down and play it for about 2 hrs test everything out clean then dirty back and forth with out a wammy bar then
I asked him about a wammy bar and he's like getting rude and I started getting irrataed with at this point in the deal, so I go back to playing, Now I'm 52yrs and I been playing since I was 12, and I get the bar and play some more finally I'm gonna settleon this guitar, So it comes to the time for the price, he says 195.00,
well I had gone buy musicians friend and they have it for 165.00, see guitar center has to
honar musicians friend price and I just happened to have a copy of a musicians friends catalog
with and I show it to him he starts getting rude again, so I start asking for a few other things
and a pack of picks and 2 recording tapes a sm10 and a sm 30 nothing.So i buy the guitar for
165.00 and leave, bout a week later I e-mailed corperate office a week later the manager calls
and I tell him the story and he's tells me there keeping an eye on ole Shawn, and next time
I'm there I should only deal with this guy.( the manager)...Well if you go there you don't get any kind of service ... this place sucks!...Guitar Kenny.

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