Guitar Center reviews and complaints 1
View all 88 complaintsGuitar Center - 1st Lied to about a Guitar I purchased
My complaint is, in may I went to guitar center and purchased a Fender Squire Affinity Strat
with 3 sets of strings and picks.Now I called up about a week before, ( after I got on line
and researched evrything I wanted to buy), So then i called them up and talked to a guy
named Shawn, Ole Shawn! said we got everything you asked for here, So me and a buddy went and drove an hr and a 1/2, we get there I asked for shawn and have to go find him so when I did
it was like I was bothering him, So I ask him about about the strat I wanted and he tells me they don't have in stock, all they have is black and a honeyburst in stockand no tabbaco sunburst at all so i sit down and play it for about 2 hrs test everything out clean then dirty back and forth with out a wammy bar then
I asked him about a wammy bar and he's like getting rude and I started getting irrataed with at this point in the deal, so I go back to playing, Now I'm 52yrs and I been playing since I was 12, and I get the bar and play some more finally I'm gonna settleon this guitar, So it comes to the time for the price, he says 195.00,
well I had gone buy musicians friend and they have it for 165.00, see guitar center has to
honar musicians friend price and I just happened to have a copy of a musicians friends catalog
with and I show it to him he starts getting rude again, so I start asking for a few other things
and a pack of picks and 2 recording tapes a sm10 and a sm 30 nothing.So i buy the guitar for
165.00 and leave, bout a week later I e-mailed corperate office a week later the manager calls
and I tell him the story and he's tells me there keeping an eye on ole Shawn, and next time
I'm there I should only deal with this guy.( the manager)...Well if you go there you don't get any kind of service ... this place sucks!...Guitar Kenny.
The complaint has been investigated and resolved to the customer’s satisfaction.
We have received your comment. Thank you!