Menu
Gucci

Gucci review: Shoe Quality

M
Author of the review
2:23 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased two pair of Gucci sandals in Beverly Hills and wore them only a few times. The outside soles appear brand new but the inside liners began to fall apart. I sent them back to be repaired and was informed by a customer service manager that not all of their shoes are 100% leather. They told us, in fact, the inside liners were faux leather. They were only worn a few times and both pair were worn out. In addition, Gucci sent me a bill for $240 for each pair to replace the lining. My shoes were returned un-repaired seven months after I sent it to the company.

View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Gucci reviews & complaints

Gucci - Eluxury mall and store Scam!!!!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Gucci - no one gets back to you 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
Trending companies