I purchased a brand new jetta last year. I wished that i had found this website before my purchase however i have learned from my mistake. they "offer" free oil changes and car inspections however getting an appointment to get the services completed is like trying to find gold. one rep stated that they could not take me to work on the shuttle, another suggested that i drop my only vehicle off the night before (no suggestion on how i get to work the next morning). I would not recommend their car dealership to any one!! At this point I am now ready to pay for all the "free" services that were offered because i know that i get what i pay for.