Grand Incentives
reviews and complaints

What a joke! I was warned about this company prior to doing business. They are such scam artists and know exactly what they are doing. It makes it sound like you have won something wonderful, when it all gets down to it, they are never planning to give you what they promised. We attended a dumb seminar on cooking pots and pans and were promised a trip. I submitted EVERYTHING including a $99.90 processing fee on time, to go on this trip. They returned my paper work saying that my trip was now VOID because of things that were filled in correctly. This is a bunch of ###, and I will make sure everyone does not use this company. They SUCK! Very rude customer service people, and a bunch of idiots! BS! BS! BS!

I had spoken to a representative before beginning the process and was assured that theyre were no restrictions or hidden fees and costs to their free travel deal. I was initially asked to pay $35 per person ($70) to process the tickets. I paid, but was asked to pay another $50 to process the next step. At this point I asked for my money back, was told I would receive a check within 90 days, and of course this never happened.

I tried to be wary of a scam even researching Global Discovery Vacatins that offered me the free airline tickets for viewing the presentation. Unfortunately, I did not research the names of the several other companies involved...

After sending my $35.00 per person to Celebrity Productions, I received a registration form. I was very careful to follow the terms and conditions of the promotional vacation to the letter, I completed my registration form and sent it certified mail to Grand Incentives, Inc. prior to the deadline on 1/19/10. Shortly thereafter, I received a letter dated 1/21/10 stating that my registration form was void because I did not complete the registration form completely. When I called to inquire what was missing, they stated that I did not include my evening telephone number, only my daytime. I explained that it is my cell phone and works for both but I was told by Carole that the form was incomplete and void. When I asked for my money back, she said that I had to contact Celebrity Productions because Grand Incentives does not have my money.

I am thrilled that this scam ended before I tried to work through their Planning form and that I've only lost $70 and about 2 hours.

AVOID THIS PROGRAM!

This company lures you into presentations. Anything from Viewing timeshares/vacation properties to vacuum cleaners.

Pure and simple...beware! They have impossible rules/guidelines to follow when booking your vacations and absolutely insane wait times when calling with any question. Over 20 minutes most of the time. We had 2 different offers from them and they had every possible excuse for not booking our vacations and kept returning our forms and check over and over again until we finally just gave up! Read all the small print and even then... you probably won't get anything for your time and trouble.

I wish they would get investigated for fraud. THEY SHOULD. As a business owner, I have also been approached by them to use them for advertising my company. NO WAY.