Lennox, I too am a MBA student. I'm sorry to hear of your problems with the school, but that doesn't seem to surprise me as I have had nothing but problems with their financial aid department since the second disbursement period. It is possible that an over-award had been processed, and you will need to contact your financial (l. o. a. n.) servicer to resolve this (its actually a fairly easy thing to take care of). As for the other issue, I would suggest contacting the U.S. Department of Education Ombudsman; they might be able to assist you. 1-877-557-2575.
As of late, I have been waiting on the check portion of my award to be sent to me, but as it sits GCU is now not in compliance with regulation Sec. 668.164 on two counts in my case. I will make one more attempt to have their student services to issue the check today, or I will be filing a formal complaint with the U.S. DOE Ombudsman. Moreover, it has occurred to me that withholding these funds from me is basically theft, and there is a possibility that GCU is inflating their financials by holding the students funds. If this is the case, then this would be a clear case of accounting fraud. As a professional accountant that works in both the financial and accounting realm, I am legally and ethically obligated to report such an instance to the SEC's fraud investigations as this company is publically traded. If they refuse to do the correct thing and issue me the check, they can deal with the Federal government units that are there to protect the students, and to protect their investors.