The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Got Junk / overcharged

1 3923 LAKE WORTH ROAD Suite# 112.Lake Worth, FL, United States Review updated:
Contact information:
Phone: 800-gotjunk

We were knew from another state and did not know anyone. We called got junk and they came over to give us a free estimate. After using there service twice and being charged the first time $300.00 and the second time $460.00 we found out this service was a free service in wpb, florida. These people should have been honest and said we can do this for you but there is a free service that can pick up bulk items in your area.

I hope everyone first checks this out before calling people that do not share knowledge with others. Call your city and county to find out first, the internet has so much knowledge out there. A refund would be appreciated from this company for taking peoples hard earned money. These people could have called and left our things at another location to get picked up from this free service and enjoyed our money. There is just not enough caring people to go around these days.

Sort by: UpDate | Rating

Comments

  • Da
      23rd of Jun, 2009
    0 Votes

    I posted on another thread about this company and then saw your complaint. Your complaint is that this company should have told you not to use their service because your city does it for free?

    So let's use your example in restaurants. You go to Morton's Steakhouse, enjoy a fine meal and pay the bill. You then complain to the manager that the waiter should have given you the menus for all restaurants within a 5-mile radius, including the $1 value meals at McDonalds and the free soup kitchen down the road. You feel that even though you are at Morton's, the service staff should do their best to tell you all the less expensive places to eat?

    Is having a steak at Morton's the same experience as the steak at Denny's? Quality plays a huge factor, doesn't it?

    How can a business expect to survive if their staff tell people all the less expensive places to buy products and services? I wonder how your employer would feel if you told prospective customers not to use the service or buy the products. I don't think you'd have a job for very long. And if you own your own company, I don't think you would be in business very long.

    The kicker to your post is that you were so happy with their service that you used them twice.

  • At
      4th of Dec, 2010
    0 Votes

    You guys are IDIOTS!!! Like Louie said, if you dont like there service/pricing, you can OBVIOUSLY just say NO and they wouldnt charge you a cent!
    Ive used them plenty of times, as well Ive used shady "junk guys", who are not insured, dont show up when they say they will and are missing a leg. The service/experience is deffinetly 100% better with Got Junk. They are friendly on the phone, give you example prices so that you can decide wether to have them come out or not, and when they arive they are professional and give upfront rates. If anything does happen onsite or with your local franchise, all you need to do is call the head office and let them know, they obviously like to keep track of that kind of thing...
    My friend works at the head office and trust me they have HIGH expectations. They are the Louis Vuitton of junk removal. The largest junk removal company in the world. They are in 3 countries already. Do you think that your stupid comments complaining about buyers remorce is going to slow them down or change anything?
    Didnt think so.

Post your comment