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GoodLife Fitnessfailure responding to concerns

I discovered flaws inn the member agreement The rep failed to explain the terms and conditions at signing of the contract. They failed to do follow ups after the trial period. They failed to explain personal trainer is an additional fee and not included in the package. They failed to respond to my messages and phone calls. They responded only after sixty days had passed. I tried cancelling the contract. They wanted me to pay their $249 opt out fee. I will not comply. I know my rights. I had paid $310 to them. The contract stated "100 % satisfaction or your money back guaranteed." I am not satisfied with them. I want my money back immediately.

Pa
Jan 17, 2017

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